Zineb Lazrak

As a Project Manager, I lead multiple projects focused on enhancing tourism initiatives and promoting local attractions. I coordinate cross-functional teams, ensuring effective communication and collaboration between stakeholders to meet project objectives and deadlines. My responsibilities include developing project plans, managing budgets, and conducting risk assessments to ensure project viability. I also facilitate client meetings to gather requirements, provide updates, and align project goals with the client's vision. Through my leadership, I deliver high quality results that support the Ministry of Tourism's objectives and strengthen our partnership.

As a Scrum Master, skilled in implementing the Scrum methodology, I successfully managed cross-functional teams, including Developers, Automation Engineers, Architects, and Infrastructure teams, in the luxury, retail, and tourism industries. I enhanced team proficiency in Scrum practices, facilitated sprint planning meetings, established sprint review processes, and conducted daily stand-ups. My expertise included managing client communication to foster strong relationships and loyalty. I focused on continuous improvement by updating work procedures and materials, solving bugs promptly, and creating dashboards using JIRA, Confluence, and Trello for effective project tracking and management.

As a Quality Analyst, I used software based on predefined plans and scenarios to identify malfunctions and anomalies. I created detailed test scenarios to verify software behavior and conducted both manual and automated tests. I focused on developing strong interpersonal skills by fostering positive relationships with colleagues, ensuring prompt and efficient task execution. Additionally, I effectively communicated any anomalies or difficulties encountered to leadership, enabling swift resolution and project continuity.