About Zam
An award winning leader in project management, program management and PMO with extensive experience delivering transformative change to organisations of all sizes and industry sectors - from global, FTSE100 companies to niche SMEs - spanning private and public sectors.
- Commercially focused, solution oriented, with a deep understanding and experience of Digital Transformation, - - Contact center and enhanced customer experience solutions
- A seasoned leader in IT and Business Services within Private and Public sectors
- Considerable CxO level experience and senior stakeholder management skills
- Builder and motivator of teams with a passion for people development and leadership by example
- Experienced in leading strategic development and outcome-based transformational delivery.
- Recovery and turnaround of programmes combining process, organisation and systems change.
- PMP, PMI-ACP Certified and experienced in Agile delivery, ITIL and ISO20000.
English
Native or bilingual
Can work on-site
Dubai (up to 50km), Abu Dhabi (up to 50km)
Experience
- Faze 3 ConsultingChief Executive Officer & FounderDIGITAL AND ITJanuary 2020 - Today (6 years and 5 months)Dubai - United Arab EmiratesDigital Transformation - Program Governance and Delivery - Specialist Training and Consultancy
- Computacenter UKHead of UK Projects & ProgrammesDIGITAL AND ITJuly 2017 - December 2019 (2 years and 5 months)United KingdomStrategic development and leadership of the 500-strong UK Projects & Programmes division within Computacenter Group Professional Services delivering digital transformation projects into all industry sectors.
- SERCO UK & EUROPEDelivery DirectorDIGITAL AND ITJanuary 2013 - June 2017 (4 years and 5 months)United KingdomLeadership and delivery of major digital and business transformation programmes to Whitbread (Premier Inn and Costa Coffee), Shop Direct, Lincolnshire County Council as well as internally within Serco Group.
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Education
- Master of BusinessUniversity of Warwick - Warwick Business School1996MBA, Business
- Bachelor of ScienceUniversity of Greenwich1990BSc (Hons), Computing
Certifications
- Project Management Professional (PMP)PMI2020
- Agile Certified Practitioner (PMI-ACP)PMI2020