Expertise (9)
Sravan Kumar in a few words
• Having 11+ years of experience whereas 9 years of experience in IT as a Sr. System Administrator,
Sr. Desktop & Remote support engineer and Sr. EUC support engineer and Sr. IT support engineer.
• Managing client server infrastructure and centralized operations in windows platform. Effectively plan, install, configure and optimize IT infrastructure to Achieve high availability and performance.
• Handling the Operations of entire Global IT, EUC & ITSC Team, which involve in handling 2000+ Desktops, 1000+ laptops using Windows 7, 10, 11 & server 2012, 2016, 2019 operating system.
• Having excellent problem solving and analytical skills and Learning new technologies quickly.
SKILLS
• Operating System: Windows 7, 10 and 11, Server OS: 2008, 2012, 2016 and 2019.
• Ticketing Tools: Service Now, Jira SM, BMC remedy, HPSM and ZOHO Manage engine.
• Remote Tools: SCCM, Bomgar ITRS, MS Teams, WebEx, MSRA, SKB, Go to Assist, LogMeIn.
• Deployment & Monitoring: SCCM, Altiris Server and SysTrack for Monitoring.
• VMware & Citrix: VMware VDI and Citrix XenApp & XenDesktop support.
• Antivirus & Encryption: Symantec, McAfee and Kaspersky.
• VPN: Global Protect, Pulse Secure, Cisco VPN client, Juniper VPN (RSA soft & hard token).
• Networking: Active Directory, DNS, DHCP, ROFS, TCP/IP, VLAN, VOIP and CISCO Phones.
Sr. Desktop & Remote support engineer and Sr. EUC support engineer and Sr. IT support engineer.
• Managing client server infrastructure and centralized operations in windows platform. Effectively plan, install, configure and optimize IT infrastructure to Achieve high availability and performance.
• Handling the Operations of entire Global IT, EUC & ITSC Team, which involve in handling 2000+ Desktops, 1000+ laptops using Windows 7, 10, 11 & server 2012, 2016, 2019 operating system.
• Having excellent problem solving and analytical skills and Learning new technologies quickly.
SKILLS
• Operating System: Windows 7, 10 and 11, Server OS: 2008, 2012, 2016 and 2019.
• Ticketing Tools: Service Now, Jira SM, BMC remedy, HPSM and ZOHO Manage engine.
• Remote Tools: SCCM, Bomgar ITRS, MS Teams, WebEx, MSRA, SKB, Go to Assist, LogMeIn.
• Deployment & Monitoring: SCCM, Altiris Server and SysTrack for Monitoring.
• VMware & Citrix: VMware VDI and Citrix XenApp & XenDesktop support.
• Antivirus & Encryption: Symantec, McAfee and Kaspersky.
• VPN: Global Protect, Pulse Secure, Cisco VPN client, Juniper VPN (RSA soft & hard token).
• Networking: Active Directory, DNS, DHCP, ROFS, TCP/IP, VLAN, VOIP and CISCO Phones.
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Experience
- GoogleCEOSOFTWARE PUBLISHING
Menlo Park, CA, USA
September 1998 - Today 25 yearsIf I had to sum up my life up to this point, I'd say it's been one heck of a ride...
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Education
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