Description

I am a highly competent IT professional with a proven track record in designing websites, networking and managing systems. I have strong technical skills as well as excellent interpersonal skills, enabling me to interact with a wide range of clients. I am eager to be challenged in order to grow and further improve my IT skills. Excellent in working with others to achieve a certain objective on time and with excellence.

Languages

Malayalam
Native or bilingual
English
Fluent
Hindi
Basic

Workplace preferences

Remote only

Primarily works remotely

Abu Dhabi Cooperative Society
IT Support
February 2012 - October 2022 (10 years and 8 months)
•Installing & configuring computer, hardware, software, systems, network, printers, scanners, routers, POS, Price Checker & Security Gate
•Monitoring & maintaining computer systems and check system health.
•Responding in timely manner to service issues & requests.
•Providing technical support across the company.
•Maintains helpdesk for providing IT systems.
•Maintains CCTV equipments and performs software & hardware upgrade.
•Supports systems for more than one store through remote / phone.
•Provides support for Sales, Accounts & Operation dept.
•Repairing & replacing equipment as necessary.
•Setting up accounts for new user.
•Possibly training junior staff.
•Clearing issues related to POS, price checker, PDT, DVR & CCTV.
•Updating daily sales & department report to Branch Manager.
•Providing price amendment to branch in charge.
•Checking & confirming LPO and forwarding to branch.
•Maintaining stock for IT and POS counter assets.
•Providing price display tag & scale updation to Fresh Food Section.
•Providing report for Daily warehouse stock to branch in charge.
Bd-Tech Private Ltd
Software Engineer
July 2009 - December 2011 (2 years and 5 months)
Kochi, Kerala, India
Designation : Software Engineer
•Responsible for designing and developing the project for Sales & WMS in VB.Net using Developer express.
•Modify the system based on the clients requirements and updating it through online.
•Analyze the system requirements.
•Designing the form based on the organization requirements.
Modern Printing Press
Computer Programmer
February 2008 - May 2009 (1 year and 3 months)
Dubai - United Arab Emirates
Designation : Computer Programmer
•Responsible for designing and developing the project for packages in accounts, payroll, food, converting, SAW & SAR, press and barcode program.
•Responsible for developing program for entering the job order in each department using barcode scanner.
•Troubleshoots systems and network configurations.
•Maintains server and database backup weekly.
•Creates and develops program for labeling.
•Handles email management.
•Updates the employee's attendance from the ATX machine to the server using Accucom and keeps the attendance details up to date.