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Sadikali F.SF

Sadikali F.

Multilingual Customer Support & Translation Expert

$250/day
Dubai, AE
3-7 years

Average response time: 1 hour

About Sadikali

Are you seeking a dedicated professional who can effectively provide exceptional customer service and bridge language barriers? Look no further! I am an experienced freelancer with a strong background in customer service and a knack for precise and culturally sensitive translations.

Customer Service Expertise:
Having worked in customer service roles for [X years], I understand the importance of delivering outstanding service and ensuring client satisfaction. I am skilled in handling inquiries, resolving issues, and maintaining a positive customer experience. Whether it's through email, chat support, or phone calls, I am committed to delivering top-notch service that exceeds expectations.

Multilingual Translation Skills:
As a bilingual expert proficient in English, Hindi, Urdu, and Gujarati, I offer professional translation services that cater to diverse audiences. My translation work is not merely about converting words; it's about conveying the intended message accurately, maintaining cultural nuances, and ensuring clarity in communication. I am here to assist you if you need documents, websites, marketing materials, or any content translated.

What I Offer:

Accurate Translations: I provide precise translations with a keen eye for grammar, syntax, and cultural context.

Timely Delivery: I understand the importance of deadlines and always strive to deliver projects on time.

Customized Solutions: I tailor my services to meet your specific needs, ensuring that the translated content aligns with your goals.

Cultural Sensitivity: My translations are culturally sensitive, ensuring that your message resonates with your target audience.

Responsive Communication: I am easily accessible and maintain open lines of communication to address your questions and concerns promptly.
  • Gujarati

    Native or bilingual

  • English

    Fluent

  • Hindi

    Fluent

  • Urdu

    Conversational

  • Marathi

    Conversational

Can work on-site
Dubai (up to 50km)

Experience

  • EduPloyment
    Customer Success Executive
    June 2022 - August 2023 (1 year and 2 months)
    Dubai - United Arab Emirates
    Establish relations with customer through calls and messages. Monitor and respond to queries via phone, WhatsApp, email and social media. Helped to generate improvement plans. Identify and brainstorm new ideas. Conduct industry research when required. Provided support in translation. Reported tech issues for the App to the IT team
  • Nestlé Waters
    Business Development Executive
    February 2022 - June 2022 (4 months)
    Dubai - United Arab Emirates
    I work as door-to-door sales. I visit daily different location. I explain the benefits of our product and ongoing offers. We take order from customer, create their account and arrange delivery for them. We make sure everything goes smooth and asper customer satisfaction. We have our daily targets and that needs to be achieved
  • Gebbs Healthcare Solutions
    Sr. AR
    December 2019 - February 2021 (1 year and 2 months)
    Andheri East, Mumbai, MH, India
    I worked with GEBBS HEALTHCARESOLUTIONS for the provider in US to get their payment claimed and settled from insurance company. Our responsibilities include securing revenue by verifying and posting receipts and resolving any discrepancies.

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Education

  • Bachelor's degree, Business Management Studies (BMS)
    UBS College
    2016
    Bachelor's degree, Business Management Studies (BMS)
  • HSC, Science
    Rizvi Education Societys College of Arts Science and Commerce Rizvi Complex Off Carter Road Sherly Road Bandra West Mumbai 400 050
    2013
    HSC, Science

Skill set (9)

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