About Roxane
French
Native or bilingual
English
Native or bilingual
Spanish
Fluent
Experience
- ClaraVistaSenior Strategy Consultant in Marketing & CRMCONSULTING AND AUDITSJanuary 2023 - January 2025 (2 years)Paris, France
- Frame & develop Clienteling strategies of two high-cosmetics brands: build the Clienteling vision & promise, create the associated training guidelines & innovative assets, support all strategical presentations, oversee the development of a Clienteling app, animate seminars and training sessions to assist the implementation for Asian markets
- Design a localized CRM activation strategy for a leader Champagne house: in a D2C context, state business objectives for client acquisition & retention, identify target populations and develop the O+O activation plans
- Build the Education strategy of a luxury cosmetics brand: set the project’s ambition, pillars & methodology, onboard & interview all the stakeholders, design the roadmap and training tools for roll-out
- Analyse CRM data to identify growth opportunities and nurture strategic orientations for a cosmetics brand
- Frame a Data Governance: analyse client data practices and define governance roles and objectives
- Guerlain (LVMH)International Training ManagerFASHION AND COSMETICSJanuary 2020 - January 2022 (2 years)Paris, FranceProject Manager on Skincare & Retail Excellence:
- Defined the global training strategy for the Skincare category, aligning with brand objectives and retail excellence standards
- Created training contents, focusing on blended-learning formats combining in-class, e-learning, and interactive modules (gamification)
- Oversaw project management of the Guerlain Academy launch, ensuring seamless coordination with cross-functional teams
- Produced high-level PowerPoint presentations and training toolkits to support internal teams and elevate product storytelling
- Developed engaging learning experiences to enhance product expertise and elevate the client journey at every touchpoint
- Facilitated workshops and training seminars to upskill internal teams and international markets
- Guerlain (LVMH)APAC Regional Marketing ExecutiveFASHION AND COSMETICSJanuary 2019 - January 2020 (1 year)Hong KongProject leader on the Makeup category for the APAC region:
- Conduct advanced quantitative business analysis to drive strategic decision-making & refine market activation plans
- Lead the dimensioning of new product launches, challenging market forecasts accuracy across the region
- Drive post-launch analysis & regional reports to assess business impact and improve future go-to-market strategies
- Rationalize regional assortments by consolidating local catalogues and leading portfolio alignment
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Education
- Master of ScienceGRENOBLE ECOLE DE MANAGEMENT2019MSc in Business Management,
- MBA exchangeEGADE Business School2019MBA exchange