Razan Ammoura

• Conducted requirement-gathering sessions and designed scalable software solutions for government and academic institutions.

• Developed SharePoint and Power Platform solutions to automate workflows, improving service delivery for 200+ users.

• Implemented ASP.NET applications, including Queue Management and Fleet Management Systems, reducing operational costs by 30%.

• Created comprehensive technical documentation, reducing onboarding time by 50%.

• Key Achievements:

• Streamlined processing time by 40%, increasing user satisfaction scores by 25%.

• Developed a Visitor Management System that improved institutional security by 20% and streamlined visitor processing by 40% .

• Directed the development and deployment of a student graduation system, benefiting over 1,000 students.

• Conducted analytical studies and led implementation phases in compliance with IEEE standards.

• Key Achievements:

• Reduced administrative processing time by 60%.

• Achieved a 90% user adoption rate for new systems.

• Delivered courses in IT, Introduction to online education , Web Design and Development (ASP.NET), Data Structure and Algorithm, and advanced databases (SQL Server).

• Mentored students to develop technical proficiency and career readiness.