Maytham Somji

• Digital Transformation: Spearheaded the final phase of CRM implementation, ensuring effective training, migration, and adoption of new software and business processes.

• Business Process Analysis: Redesigning & streamlining business workflows to drive efficiency and productivity during CRM & AI tool integration.

• Stakeholder Engagement & KPI Development: Partner with department leads to uncover operational opportunities and establish KPI frameworks that measure performance and impact.

As The Senior Consultant

Change Leadership: Orchestrated discovery and planning for a multinational medical device company’s practitioner engagement digitization, defined change initiatives and training roadmaps spanning 6 continents and 10+ countries.

Operational Excellence: Directed 15+ business units to advance AWS migration activities, tracked progress against KPIs, and eliminated critical blockers (350+ file migrations achieved in 9 months).

Global Collaboration: Co-Led a global Change Management Community of Practice, fostering knowledge exchange and collaboration for 400+ international consultants.

Program Management: Partnered with program and project management leaders to propel an enterprise-wide, multi-year AWS Cloud transformation, unlocking further digitization and automation of business processes.

Organizational Design: Guided executive leadership teams to design post-migration organizational structures, streamline governance frameworks, and optimize stakeholder interaction models.

As The Consultant

Change Management: Engineered a comprehensive change management plan for a retiring Program Director while absorbing 25% of his program management responsibilities for six months, ensuring business continuity.

Technology Enablement: Championed a USD 16.2K pro bono technology initiative, empowering a non-profit client to streamline constituent services through a seamless automated online platform.

Stakeholder Engagement: Moderated and spearheaded large-scale client meetings with executive leadership to sustain transparency, reinforce trust, and align long-term partnership goals.

As The Associate Consultant

Business Transformation: Orchestrated the documentation of 100+ process optimization initiatives, integrating them into the Training strategy to guarantee a seamless transition to SAP.

Digital Adoption: Embedded Salesforce training for 800 employees, equipping the workforce to embrace automation and accelerate organization-wide digital adoption.

Remote Workforce Transition: Steered the migration of 9 student employees and 30 interns to online operations, fortifying productivity and engagement in a virtual environment.

Academic Operations Management: Oversaw scheduling and registration for 35+ class sections, streamlining processes to ensure a seamless academic experience.

HR Administration: Managed departmental HR processes, upholding strict adherence to university regulations and employment standards.

Student Advising & Partnerships: Liaised with cross-campus partners to deliver tailored academic guidance, ensuring students received accurate and relevant support.