About Manish
English
Native or bilingual
Experience
- AmazonProgram Management HeadOctober 2021 - Today (4 years and 8 months)Dubai - United Arab Emirates• Leading $6M digital transformation projects across global divisions of Live Sports Ads (Australia, Europe, Americas and Japan), streamlining operations and expanding product reach through advanced technology integration• Defined program strategy for 24 Amazon Online Ads product teams and successfully delivered 72 new product launches across 12 international locales• Managed product roadmap, drove comprehensive change and risk management to implement an in-house CRM tool impacting $25 billion Amazon Ads business• Implemented a framework to standardize beta releases and defined success metrics, enhancing project management practices; led to an increase of 40% in delivery volume• Led monthly business reviews with cross-functional leadership with risk assessment, trend analysis and revenue growth• Optimized Prime Day operational strategy, achieving a 35% increase in advertiser revenue and 20% reduction in operational expense• Spearheaded operational improvement workstream resulting in $53 million savings through 18 product-led initiatives• Designed an automated program management framework for low-impact releases; saving 3 FTEs per year
- Royal Bank of CanadaProgram DirectorMarch 2018 - August 2021 (3 years and 5 months)Toronto, ON, Canada• Spearheaded portfolio of enterprise-wide digital transformations optimizing bank's tech architecture and strategy to govern $2.1 B/year tech spend; reduced technical debt by 15%• Influenced cross-functional leadership across 16 businesses units to implement org-wide architecture governance and trained over 400 project teams for faster adoption• Led program strategy with business, tech and operations teams to establish Target Operating Model for architecture governance achieving annual savings of $150M• Designed program strategy to implement SaaS governance while collaborating with Cloud, security and third-party risk teams; reducing unauthorized application usage by 20% and improving compliance by 15%• Orchestrated successful implementation of first ever AI digital assistant for contact centers resulting in 50% reduction in contact center traffic and realized savings of $4M/year• Managed financial planning for $140M portfolio and established processes to track and optimize the cost spent.• Transitioned teams to Agile frameworks, improving delivery time by 35% and fostering a culture of continuous improvement
- Capital Markets, ScotiabankSenior Program ManagerDecember 2016 - February 2018 (1 year and 2 months)Toronto, ON, Canada• Led data work streams (budget ~$12M) for MIFID II regulation while promoting agile work environment• Developed a centralized reference data repository, enabling faster product iterations for regulatory adherence.• Spearheaded the delivery of Volcker regulation and designed recovery strategy to meet tight deadlines.
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Education
- MBARotman School of Management, University of Toronto2014MBA
- Bachelor of TechnologyUniversity of Rajasthan2008B.Tech.