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Manish GoelMG

Manish Goel

Head of Program Management

$800/day
Dubai City, AE
15+ years

Average response time: 1 hour

About Manish

  • English

    Native or bilingual

Can work on-site
Dubai City (up to 50km)

Experience

  • Amazon
    Program Management Head
    October 2021 - Today (4 years and 8 months)
    Dubai - United Arab Emirates
    • Leading $6M digital transformation projects across global divisions of Live Sports Ads (Australia, Europe, Americas and Japan), streamlining operations and expanding product reach through advanced technology integration
    • Defined program strategy for 24 Amazon Online Ads product teams and successfully delivered 72 new product launches across 12 international locales
    • Managed product roadmap, drove comprehensive change and risk management to implement an in-house CRM tool impacting $25 billion Amazon Ads business
    • Implemented a framework to standardize beta releases and defined success metrics, enhancing project management practices; led to an increase of 40% in delivery volume
    • Led monthly business reviews with cross-functional leadership with risk assessment, trend analysis and revenue growth
    • Optimized Prime Day operational strategy, achieving a 35% increase in advertiser revenue and 20% reduction in operational expense
    • Spearheaded operational improvement workstream resulting in $53 million savings through 18 product-led initiatives
    • Designed an automated program management framework for low-impact releases; saving 3 FTEs per year
  • Royal Bank of Canada
    Program Director
    March 2018 - August 2021 (3 years and 5 months)
    Toronto, ON, Canada
    • Spearheaded portfolio of enterprise-wide digital transformations optimizing bank's tech architecture and strategy to govern $2.1 B/year tech spend; reduced technical debt by 15%
    • Influenced cross-functional leadership across 16 businesses units to implement org-wide architecture governance and trained over 400 project teams for faster adoption
    • Led program strategy with business, tech and operations teams to establish Target Operating Model for architecture governance achieving annual savings of $150M
    • Designed program strategy to implement SaaS governance while collaborating with Cloud, security and third-party risk teams; reducing unauthorized application usage by 20% and improving compliance by 15%
    • Orchestrated successful implementation of first ever AI digital assistant for contact centers resulting in 50% reduction in contact center traffic and realized savings of $4M/year
    • Managed financial planning for $140M portfolio and established processes to track and optimize the cost spent.
    • Transitioned teams to Agile frameworks, improving delivery time by 35% and fostering a culture of continuous improvement
  • Capital Markets, Scotiabank
    Senior Program Manager
    December 2016 - February 2018 (1 year and 2 months)
    Toronto, ON, Canada
    • Led data work streams (budget ~$12M) for MIFID II regulation while promoting agile work environment
    • Developed a centralized reference data repository, enabling faster product iterations for regulatory adherence.
    • Spearheaded the delivery of Volcker regulation and designed recovery strategy to meet tight deadlines.

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Education

  • MBA
    Rotman School of Management, University of Toronto
    2014
    MBA
  • Bachelor of Technology
    University of Rajasthan
    2008
    B.Tech.

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