Description

Senior Digital Transformation Consultant and Business Architect with 9+ years of experience delivering government and public-sector transformation programs across KSA, GCC, MENA, and North America. Specialized in enterprise BPM, business architecture, digital maturity assessments, and performance management frameworks that translate strategic objectives into executable operating models, optimized processes, and measurable outcomes. Strong track record designing executive dashboards, KPI structures, and governance toolkits, with growing focus on workflow automation and RPA enablement through automation opportunity assessment, requirements definition, and adoption planning.

Industry field of expertise

Languages

English
Native or bilingual
Arabic
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Systems Limited - Middle East & Africa (Techvista)
Senior Digital Transformation Consultant
January 2026 - Today (5 months)
Abu Dhabi - United Arab Emirates
Role Summary Lead business architecture and digital transformation delivery for the Ministry of Justice, supporting the design of a target enterprise digital architecture across digital channels, service orchestration, integration enablement, process governance, and data-driven performance monitoring. Act as the bridge between business stakeholders, platform owners, and technical delivery teams to ensure transformation initiatives are executable, compliant, and aligned with MoJ service priorities. Key Responsibilities & Achievements
• • Led business architecture alignment across MoJ digital ecosystem, defining how customer channels, digital services, integration enablers, and data platforms interact to deliver end-to-end justice services.
• • Supported the design and validation of MoJ's Digital Experience Platform (DXP) layer across internal and external user journeys, enabling unified service access via portal, mobile, collaboration, and assisted channels.
• • Contributed to MoJ's Digital Services Platform (DSP) model by defining service orchestration requirements across API, BPM, and business logic layers to enable scalable service delivery.
• • Defined and documented enterprise process architecture and process governance using ARIS, ensuring traceability between services, processes, roles, systems, and data.
• • Supported MoJ integration enablement through alignment with Enterprise Integration Platform (EIP) standards (e.g., middleware, data integration, interoperability requirements).
• • Worked with technical teams to structure MoJ's Intelligent Data Platform (IDP) requirements, supporting analytics, reporting, and performance monitoring across service domains.
• • Identified automation opportunities across service workflows and operational processes, supporting workflow automation and RPA readiness through structured process decomposition and requirements definition.
Ascot Enterprise Solutions Company
Digital Transformation & Automation Consultant
May 2024 - December 2024 (7 months)
Kuwait
Led end-to-end ERP and CRM transformation for a national government investment organization, owning business analysis, process redesign, solution definition, and delivery oversight. Acted as the primary bridge between business stakeholders and technical teams to ensure implementation readiness, governance alignment, and measurable operational improvement across finance, operations, customer management, and reporting. Responsibilities & Achievements
• • Led the full lifecycle ERP and CRM implementation, covering discovery, AS IS assessment, TO-BE process design, functional requirements, UAT, and deployment readiness.
• • Conducted enterprise process assessments across finance, operations, and customer management, identifying process gaps, control weaknesses, and automation opportunities.
• • Defined TO-BE business processes aligned with governance and regulatory requirements of a government investment organization, ensuring operational consistency and audit readiness.
• • Produced functional specifications and requirements documentation for ERP/ CRM modules, enabling accurate configuration and minimizing rework during delivery.
• • Coordinated with vendors and internal technical teams to validate solution design, configuration decisions, and integration requirements.
• • Oversaw UAT planning and execution, ensuring traceability between requirements, test scenarios, defects, and final sign-off.
• • Supported data migration readiness through validation of data structures, mapping, and business rules required for successful cutover.
• • Led requirements elicitation through stakeholder interviews and workshops, capturing functional, non-functional, and compliance requirements.
• • Documented business requirements, user stories, and process flows, ensuring traceability throughout the delivery lifecycle.
• • Collaborated with UX/UI and development teams to ensure business needs were translated into an effective user experience.
Wulooj
Senior Business Analyst
August 2025 - December 2025 (4 months)
Riyadh Saudi Arabia
• - Gap Analysis & Optimization: Performed gap analyses between current development workflows and industry best practices. Designed future-state processes for agile delivery, continuous integration (CI), and continuous deployment (CD) pipelines.
• - Cross-functional Collaboration: Partnered with UI/UX, engineering, and product teams to align automation initiatives with business objectives, ensuring improved scalability and maintainability of mobile apps.

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Google Data Analytics Exam Prep MB-910: Microsoft Dynamics 365 Fundamentals (CRM) Customer Experience: Service Blueprinting Odoo 15 implementation
Google Data Analytics Exam Prep MB-910: Microsoft Dynamics 365 Fundamentals (CRM) Customer Experience: Service Blueprinting Odoo 15 implementation
Master of Business Administration
The Arab Academy For Management, Banking And Financial Sciences
2026
Master of Business Administration