Gareth New

• • Led consultant role supporting a major Middle East technology services provider in developing utilisation strategy frameworks to optimise profitability and resource allocation across newly established business units.

• • Designed utilisation tracking models and financial performance metrics to improve visibility of billable capacity, cost-to-serve and margin performance across multiple service lines.

• • Established structured monthly executive reporting cycles, producing board-level performance reports and analysis to support strategic decision-making and operational accountability.

• • Developed real-time management dashboards integrating operational and financial data to provide leadership with up-to-date insights on utilisation, revenue performance and business unit profitability.

Key Skills Developed: Utilization Resource Optimization, Profitability Margin Analytics, Financial Modelling Performance Management, Executive Real-Time Business Dashboards, Data Integration KPI Design, Business Performance Management, Data-Driven Decision Operational Analytics Forecasting

• • Led Procurement Excellence transformation for a UAE government-owned utility, developing the strategic value case and roadmap for procurement operating model redesign aligned to regulatory and organisational requirements.

• • Assessed procurement organisation, policies, processes, systems and data to identify performance gaps, designing a future-state structure benchmarked against international best practice.

• • Developed strategic sourcing and negotiation frameworks, including technical-commercial supplier evaluation models and market intelligence capabilities to support data-driven procurement decisions.

• • Delivered procure-to-pay optimisation initiatives and capability development programmes, embedding governance improvements and long-term procurement skills development across the organisation.

• • Led operational transformation diagnostics for Saudi Pro League clubs, assessing governance, football operations, commercial, finance, HR and digital functions to benchmark maturity against leading global football organisations.

• • Evaluated revenue architecture across matchday, sponsorship, merchandising and media streams alongside cost structures, identifying margin leakage and opportunities to improve financial sustainability under Ministry of Sport performance frameworks.

• • Designed integrated digital transformation roadmaps including ERP architecture (finance, HR and procurement), enterprise data governance, CRM enablement and dynamic ticket pricing models to support data-driven decision-making.

• • Defined target operating models, board reporting frameworks and governance structures (RACI, SLA and escalation models), delivering board-ready transformation blueprints linking digital enablement, revenue optimisation and cost control to long-term competitiveness.