Cilla Kajang

Cilla worked with us for over a year on the Talent Transformation globally. She designed and embedded comprehensive governance frameworks, reporting structures, RAID management, and decision-making forums across multiple workstreams and markets, establishing a single source of truth that significantly improved visibility and accountability. She excelled at joining an already in-progress programme and built the PMO maturity and ways of working without impeding momentum or delivery speed. A key strength was her proactive approach to implement structures and reporting mechanisms that surfaced blockers, risks, and issues early, enabling preventive action rather than reactive responses. She managed senior stakeholders effectively by engaging leadership, cross-functional teams, and global workstreams across a complex international environment. She consistently drove consistency and transparency throughout the programme, providing clear visibility of programme risks, issues and dependencies from one forum to another. She provided what I call a 'red thread' to the program making sure everything was connected, escalated and resolved. This enabled more informed and timely decision-making. Her transformation delivery leadership brought much-needed structure to governance and delivery processes. Overall, Cilla made a positive impact on programme maturity, risk management, and delivery effectiveness.