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Torsten MatzakTM

Average response time: 1 hour

About Torsten

Torsten Matzak is a distinguished expert in organizational & process strategy and operating model transformation within the public sector, particularly emphasizing efficiency, process optimization, digitization, and TOM models.
With over a decade of strategy consulting experience, Torsten advises national and international entities, public institutions and IT service providers across Europe and the Middle East.
Recent assignments include:
  • Reorganization and process optimization at public and educational sector authorities in Europe and Middle East
  • Organizational strategy and operating model design for federal and state entities
  • Digitization and process optimization of the omni-channel management
  • Digitization and CDO strategy and capability development
Torsten holds a master’s degree in public administration from the Bavarian State University for Public Administration and in international politics from Ludwig Maximilians University in Munich.
  • Arabic

    Basic

  • German

    Native or bilingual

  • Spanish

    Basic

  • Russian

    Basic

  • English

    Fluent

Can work on-site
Dubai (up to 50km)

Experience

  • National Automotive & Vehicles Academy,
    Interim Head of Support Service
    EDUCATION AND E-LEARNING
    September 2024 - December 2024 (3 months)
    King Abdullah City, MK, Saudi Arabia
    • Designing and implementation of the entire support service for NAVA´s vocational training activities in the field of electrical vehicles in close cooperation with LUCID and CEER
    • Process and organizational design, students affairs design
    • Setting the IT strategy and management of IT operation (CIO/CDO)
    • Financial planning and execution (CFO)
    • Strategy development for the near future operation (e.g. short term courses, in service trainings, further education)
    Organisationsdesign Governance, Risk and Compliance Project Management
  • Deloitte Consulting Germany
    Management Consultant Public Sector Transformation Public Sector Consulting
    CONSULTING AND AUDITS
    February 2023 - October 2024 (1 year and 8 months)
    Cologne, Germany
    • Designing and Implementation for Projects in the Public and Education Sector in the field of
    o Organizational and process design
    o investigating of the existing approach and definition of the customers expectations for the future design
    o agile project management
    o capacity development
    • Digital Transformation for the Public Sector
    o Design and selection of digital instruments
    o Digital collaboration solutions
    o Integration of digital solutions
    • Partnership Management for strategic partners for project delivery
    • Business Development in the field of digital education and international cooperation
    • Global Account Manager with accountability for projects in the field of international cooperation with projects in Asia, Africa and Latin America
    • Lead Consultant für International Cooperation and Education
    • Tender Manager and Project Planning, incl. budget and staff planning and responsibility for the projects and customer communication
    Organisationsdesign Project Management Business Process Management Target Operating Model
  • Price Waterhouse Coopers Germany
    Manager Consulting Public Sector
    CONSULTING AND AUDITS
    August 2021 - January 2023 (1 year and 5 months)
    Cologne, Germany
    • Designing and Implementation for Projects in the Public Sector, especially the design and implementation of Digital Web Services with agile methods (SAFe, SCRUM)
    • Implementation of online services for a federal state (project lead)
    • Integration of Digital Web Services (analyzing the requirements, design and implementation) and integration to core applications
    • Agile Project Management
    • Partnership management
    • Project responsibility for customer projects including customer communication
    • Tender management, project planning and implementation

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Education

  • Master Degree
    Ludwig Maximilians University
    2006
    International Politics
  • Master Degree
    Bavarian State University for Public Administration
    1996
    Public Administration

Certifications

  • Prince2 Practioner
    PeopleCert
    2016
    Strategic planning IT Project Management Project Planning
  • Scrum Product Owner
    PeopleCert
    2019
    Agile Project Management Agile Scrum Project Planning

Skill set

Categories