About Sunaina
English
Native or bilingual
Hindi
Native or bilingual
French
Basic
Experience
- FreelanceFreelance Advisor & ConsultantDecember 2025 - Today (6 months)Saudi Arabia
- Leading high-stakes strategic initiatives for government and private organizations. Partnering with senior leadership to design and implement large-scale transformation programs, align complex stakeholder groups, and translate strategy into tangible results. Led a national-level knowledge transformation initiative for a national government healthcare regulator in Saudi Arabia, establishing the organization's first operational Knowledge Management ecosystem, enabling institutional capability aligned with Vision 2030
- Led a consulting team, working directly with the Head of Strategy and Head of Research Center, to design and operationalize the org's first structured knowledge architecture, including operating model, governance, and workflows
- Engaged multiple senior stakeholders across the organization, including leadership, policy teams, contributors, and functional departments, ensuring enterprise-wide alignment on governance structures, processes, and adoption
- Designed and launched a pilot platform — beyond the original project scope — activating knowledge workflows and onboarding stakeholders across departments
- Defined the long-term KM technology strategy and platform roadmap and led market screening, vendor engagement, and platform demonstrations with global and regional providers
- Designed the adoption and implementation strategy for organization-wide rollout, including an ADKAR-based culture activation program and a 6-month roadmap for training, governance activation, and platform deployment
- Bain & CompanyManager/ Senior Consultant / ConsultantOctober 2022 - December 2025 (3 years and 2 months)London, England, United Kingdom
- Led global teams across Bain offices in UK (London), United Arab Emirates (Dubai) and India (New Delhi) delivering 10+ strategy, transformation, and investment engagements across the UK, EU, and GCC, partnering with CXOs and ministries to drive growth, efficiency, and profitability
- Led a $600M UAE aviation cost transformation, identifying $70M in savings and delivering $15M within 6 months; established a CEO-led PMO, drove diagnostics across 10+ functions, and implemented initiatives exceeding targets by ~30%
- Advised a $500B global technology company on post-acquisition strategy to drive 15%+ ROI, identifying synergies, redesigning customer segmentation and product positioning, and partnering with senior leadership to optimize go-to-market and performance frameworks
- Designed investment and capital allocation strategies for a $500B+ global fund, building a $6B investment pipeline across emerging sectors; identified 40+ M&A targets, developed investment cases, and supported acquisitions and diligences to achieve 20%+ ROI targets
- Partnered with a GCC Ministry of Education to transform a ~$6B public education system (~300 institutions, ~250K students), conducting diagnostics and benchmarking across 6 global systems and designing policy, restructuring, and funding reforms—delivering a roadmap enabling 5% annual cost savings and ~20% improvement in test scores
- Coursera Inc.Manager, Enterprise Customer Success, APACJanuary 2020 - August 2021 (1 year and 7 months)Asia
- Driving 20+ strategic enterprise partnerships worth ~$5M across 11 countries in APAC region, comprising key accounts consisting of Fortune 500 Businesses, Universities and Governments for upskilling and reskilling ~2.5M+ learners
- Managed 30% of APAC's business portfolio, covering India, Singapore, South Korea, Japan, Australia, Myanmar, Indonesia, Kazakhstan, Brunei, Sri Lanka, and Philippines
- Partnered with Ministry of Finance in Brunei on national strategy to upskill ~30% workforce by 2022 across 8 domains and improve country's exports by ~10% through promotion of small-scale industries
- Partnered with Ministry of Finance in Kazakhstan, chaired by President, to develop blended learning program for 20K+ learners
- Led Coursera's market entry into Japan and South Korea, closing a landmark $1 million deal with the largest telecom provider in South Korea to upskill about 20,000 employees in AI and machine learning
- Developed a model for international expansion to non-English speaking countries and collaborated with the product team in Silicon Valley to tailor product features of 'Coursera for Business' offering (originally in English) for non-English speaking users, opening $100M+ revenue funnel
- Collaborated with Coursera's product team to develop 'Coursera for Campus', an e-learning platform for universities. Piloted and launched the offering, now contributing to 30% of overall enterprise revenues (~$80M)
- Expanded partnership with a $3B telecom provider by 3x in contract value and 5x in size of users to upskill ~10K learners
- Enabled India's largest ~$100B conglomerate to upskill 220K employees, projected to increase employee productivity by 10%
- Only Customer Success Manager (out of 8) to achieve 100% client retention; expanded contract size of 50% accounts and converted them into multi-year engagements
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Education
- MBAINSEAD2022MBA
- Bachelor of Business StudiesShaheed Sukhdev College of Business Studies, University of Delhi2013Bachelor of Business Studies