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Sunaina B.SB

Average response time: 1 hour

About Sunaina

I am a former Bain & Company Manager advising governments, private equity investors, and corporates on high-stakes strategy, investment, and transformation initiatives. I specialize in large-scale transformation and PMO, operating model design, organisational design and private equity strategy. I have led complex engagements across Europe, the Middle East, and Asia, partnering with CXOs and ministers, aligning stakeholders and delivering measurable impact. I also bring industry experience in leading international expansion, establishing regional offices, and building high-performing teams across multiple geographies.
Prior to consulting, I worked in Private Equity and a Global Ed-tech company, focusing on investment diligence, enterprise strategy, and international growth, while supporting social impact programs focused on economic empowerment.
I hold an MBA from INSEAD, France, and a Bachelor's degree in Business Studies from Delhi University, India.
  • English

    Native or bilingual

  • Hindi

    Native or bilingual

  • French

    Basic

Can work on-site
Dubai (up to 50km), Abu Dhabi Island and Internal Islands City (up to 50km)

Experience

  • Freelance
    Freelance Advisor & Consultant
    December 2025 - Today (6 months)
    Saudi Arabia
    • Leading high-stakes strategic initiatives for government and private organizations. Partnering with senior leadership to design and implement large-scale transformation programs, align complex stakeholder groups, and translate strategy into tangible results. Led a national-level knowledge transformation initiative for a national government healthcare regulator in Saudi Arabia, establishing the organization's first operational Knowledge Management ecosystem, enabling institutional capability aligned with Vision 2030
    • Led a consulting team, working directly with the Head of Strategy and Head of Research Center, to design and operationalize the org's first structured knowledge architecture, including operating model, governance, and workflows
    • Engaged multiple senior stakeholders across the organization, including leadership, policy teams, contributors, and functional departments, ensuring enterprise-wide alignment on governance structures, processes, and adoption
    • Designed and launched a pilot platform — beyond the original project scope — activating knowledge workflows and onboarding stakeholders across departments
    • Defined the long-term KM technology strategy and platform roadmap and led market screening, vendor engagement, and platform demonstrations with global and regional providers
    • Designed the adoption and implementation strategy for organization-wide rollout, including an ADKAR-based culture activation program and a 6-month roadmap for training, governance activation, and platform deployment
  • Bain & Company
    Manager/ Senior Consultant / Consultant
    October 2022 - December 2025 (3 years and 2 months)
    London, England, United Kingdom
    • Led global teams across Bain offices in UK (London), United Arab Emirates (Dubai) and India (New Delhi) delivering 10+ strategy, transformation, and investment engagements across the UK, EU, and GCC, partnering with CXOs and ministries to drive growth, efficiency, and profitability
    • Led a $600M UAE aviation cost transformation, identifying $70M in savings and delivering $15M within 6 months; established a CEO-led PMO, drove diagnostics across 10+ functions, and implemented initiatives exceeding targets by ~30%
    • Advised a $500B global technology company on post-acquisition strategy to drive 15%+ ROI, identifying synergies, redesigning customer segmentation and product positioning, and partnering with senior leadership to optimize go-to-market and performance frameworks
    • Designed investment and capital allocation strategies for a $500B+ global fund, building a $6B investment pipeline across emerging sectors; identified 40+ M&A targets, developed investment cases, and supported acquisitions and diligences to achieve 20%+ ROI targets
    • Partnered with a GCC Ministry of Education to transform a ~$6B public education system (~300 institutions, ~250K students), conducting diagnostics and benchmarking across 6 global systems and designing policy, restructuring, and funding reforms—delivering a roadmap enabling 5% annual cost savings and ~20% improvement in test scores
  • Coursera Inc.
    Manager, Enterprise Customer Success, APAC
    January 2020 - August 2021 (1 year and 7 months)
    Asia
    • Driving 20+ strategic enterprise partnerships worth ~$5M across 11 countries in APAC region, comprising key accounts consisting of Fortune 500 Businesses, Universities and Governments for upskilling and reskilling ~2.5M+ learners
    • Managed 30% of APAC's business portfolio, covering India, Singapore, South Korea, Japan, Australia, Myanmar, Indonesia, Kazakhstan, Brunei, Sri Lanka, and Philippines
    • Partnered with Ministry of Finance in Brunei on national strategy to upskill ~30% workforce by 2022 across 8 domains and improve country's exports by ~10% through promotion of small-scale industries
    • Partnered with Ministry of Finance in Kazakhstan, chaired by President, to develop blended learning program for 20K+ learners
    • Led Coursera's market entry into Japan and South Korea, closing a landmark $1 million deal with the largest telecom provider in South Korea to upskill about 20,000 employees in AI and machine learning
    • Developed a model for international expansion to non-English speaking countries and collaborated with the product team in Silicon Valley to tailor product features of 'Coursera for Business' offering (originally in English) for non-English speaking users, opening $100M+ revenue funnel
    • Collaborated with Coursera's product team to develop 'Coursera for Campus', an e-learning platform for universities. Piloted and launched the offering, now contributing to 30% of overall enterprise revenues (~$80M)
    • Expanded partnership with a $3B telecom provider by 3x in contract value and 5x in size of users to upskill ~10K learners
    • Enabled India's largest ~$100B conglomerate to upskill 220K employees, projected to increase employee productivity by 10%
    • Only Customer Success Manager (out of 8) to achieve 100% client retention; expanded contract size of 50% accounts and converted them into multi-year engagements

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Education

  • MBA
    INSEAD
    2022
    MBA
  • Bachelor of Business Studies
    Shaheed Sukhdev College of Business Studies, University of Delhi
    2013
    Bachelor of Business Studies

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