Sonal Malhotra

Managed a team of 56 HR professionals, including 7 direct reports, ensuring globally aligned HR delivery and SLA compliance

• Built the HR unit from scratch, defining scope, structuring the team, and aligning objectives with the business products

• Oversaw experienced HR professionals to ensure smooth delivery of globally aligned HR services, solutions, and processes

• Partnered globally to ensure consistent HR service delivery and clear communication across regions

• Publicized the structure to people managers while coaching on Employee Life Cycle

• Resolved key HR issues by leveraging technology SNOW, Workday, AI tools) and process improvements, ensuring smooth execution of Global processes.

Managed 5 direct reports under the Country HR Head, overseeing HR practices for 3,000+ employees

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• Partnered with site leadership on governance, compliance, and new business pitches Worked with business leaders to drive people priorities, improve engagement, and build managerial capabilities Led high-risk employee relations cases, introducing a structured disciplinary framework Refined recruitment strategies to attract top talent and strengthen pipelines through early career hires and mobility programs Revamped learning design to develop talent bench strength and built new staffing processes based on competency modeling Partnered with multiple HR functions (OD, ER, Compensation, TA) to drive people priorities