Saira Tariq

Managed clerical administrative tasks including document management to ensure efficient workflow. Provided comprehensive finance management support for the Director, handling tasks such as budget tracking and expense reporting. Utilized advanced proficiency in Excel and Word to maintain and update databases, and to extract and analyze data for reporting purposes. Conducted thorough market research to gather information on new products and services, facilitating informed decision-making by senior management. Attended meetings, took detailed notes, and generated accurate minutes to ensure effective communication and follow-up on action items. Tracked assigned tasks and ensured timely completion by senior management through proactive monitoring and follow-up. Prepared and delivered reports and presentations as required, demonstrating strong analytical and communication skills. Represented the company at exhibitions, networking with industry professionals and promoting organizational initiatives. Facilitated seamless communication with clients and vendors through effective email and phone correspondence, ensuring prompt resolution of queries and issues.

Maintain a client database, updating records, and tracking progress to provide timely updates to clients. Efficiently manage the day-to-day operations of the office, ensuring a smooth and organized workflow. Provide comprehensive administrative support to the team, including managing schedules, and appointments, Prepare and proofread documents, reports, and correspondence for accuracy and professionalism. Handle incoming calls and emails, directing inquiries to the appropriate personnel and maintaining a professional and helpful demeanor Organize and maintain electronic and physical files, records, and databases, ensuring data is readily accessible and confidential information is protected. Perform data entry and analysis tasks, helping to streamline processes and maintain accurate records.

A marketplace for buying and selling mobile source code. Responsible for managing the customer support department remotely, ensuring that all customer queries and concerns are addressed promptly and professionally. Manage product dealing and work to build sustainable relationships with clients, promoting customer loyalty and satisfaction. One of my key responsibilities is to ensure better communication between clients and authors, as well as between internal teams, to improve the overall quality of service delivery. To support effective communication, I manage and keep records of meetings between clients and authors, ensuring that all issues are addressed and resolved in a timely and effective manner. My experience at Sellmyapp has equipped me with a deep understanding of customer support, marketplace dynamics, and effective communication strategies, as well as the ability to work remotely and manage virtual teams effectively.