About Payal
English
Native or bilingual
Spanish
Basic
Malay
Native or bilingual
Experience
- GCI HEALTHDIRECTOR & HEAD OF POLICY COMMUNICATIONSMay 2019 - April 2025 (5 years and 11 months)Singapore• Directed corporate communications and reputation strategies across Asia for leading global healthcare brands, managing multi-country teams.• Developed integrated communications plans that aligned brand goals with ESG and access-to-care imperatives, including environmental impact communications.• Led stakeholder engagement and advocacy efforts to influence market perception and policymaker buy-in for responsible innovation.• Oversaw content and media planning, messaging development, and digital asset creation across traditional and online channels.• Managed budgets as well as performance tracking, KPIs, and insights reporting to measure reputation and stakeholder engagement impact.• Direct line manager to two junior consultants and managed a team of seven on a day-to-day basis.
- WE COMMUNICATIONSSENIOR CLIENT MANAGERMarch 2016 - May 2019 (3 years and 2 months)Singapore• Developed and led integrated healthcare communications campaigns across APAC, supporting brand launches and disease awareness initiatives.• Created multi-channel communication strategies, leveraging media, KOLs, and patient voices to strengthen brand narrative and executive leadership voices.• Partnered with internal creative and analytics teams to drive campaign performance, reporting and optimisation.• Contributed to business growth through strategic planning, account expansion, and client engagement.
- WEBER SHANDWICKSENIOR CONSULTANT, HEALTHMarch 2010 - August 2014 (4 years and 5 months)Malaysia• Delivered award-winning corporate and disease awareness campaigns across TAs such as oncology and ophthalmology, including multiple sclerosis advocacy that won at the Malaysia PR Awards 2012.• Provided regional and in-country support for pharmaceutical clients on media, advocacy, and stakeholder engagement strategies.
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Education
- Master of ArtsUniversity of Nottingham2016Master of Arts
- Bachelor of CommunicationThe University of Queensland2009Bachelor of Communication