About Paul
English
Native or bilingual
Arabic
Fluent
Russian
Conversational
French
Basic
Experience
- PWCSenior Manager – Business Services and Outsourcing practiceApril 2023 - January 2025 (1 year and 10 months)Dubai - United Arab Emirates• Responsible for leading a project team of 5+ consultants and SMEs, maintaining consistent project governance (risk logs, communication cadences, change control) resulting in a 95% on-time milestone completion.• Oversaw business development and managed operations for the shared services and outsourcing vertical, collaborating with senior leadership to streamline internal workflows.Selected projects• Led strategy and operating model design (including the business case) for a professional services firm backed by a regional sovereign wealth fund, securing stakeholder buy-in for a multi-phase implementation plan.• Designed and implemented a data-driven performance dashboard for a sovereign-wealth-backed subsidiary, enabling leadership to identify and act upon operational improvement initiatives.• Redesigned the strategy and operating model for a shared services organization within a KSA government ministry, improving internal decision-making structures and cross-departmental coordination.• Developed and deployed a performance management framework for a public-sector entity, establishing KPI-driven dashboards and alignment processes for ongoing target setting.• Oversaw the creation of a new governance and interaction model between a shared services organization and its beneficiaries, clarifying roles and escalation paths to enhance service delivery.
- FreelanceIndependent Management ConsultantAugust 2022 - April 2023 (8 months)Brussels, BelgiumSelected projects• Drove the merger and integration of commercial operations for an industrial manufacturing conglomerate (part of a global venture capital fund), unifying processes across sales, marketing, and finance to reduce operational silos.• Developed a centralized operating model with standardized reporting flows and clear governance structures, accelerating strategic decision-making and increasing overall organizational agility.
- Monitor DeloitteManager – Commercial Excellence practiceMarch 2021 - May 2022 (1 year and 3 months)Brussel, BU, Belgium• Responsible for managing 2-4 consultants for large transformation programs and pursuing business development activities for the consumer goods practiceSelected projects• Led commercial strategy assessments to identify areas of growth for a global FMCG company, covering program design and management, content creation, stakeholder influencing, and transition planning• Restructured the sales and marketing organization for a global FMCG company, creating a leaner and more empowered structure aligned with future state design and prioritization planning.• Defined the operating model for integrating digital tools in a services-based company, driving higher gains and efficiencies through leadership alignment and phased execution.• Co-created a target operating model to centralize functions from regional business units for a global services-based company, assessing existing functions, planning transitions, and facilitating stakeholder workshops.
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Education
- MBAHEC Paris2019Master of Business Administration (MBA), Strategy
- Bachelor of ScienceLebanese American University2005Bachelor of Science, Dual degree in Business Finance and Economics
Certifications
- Six SigmaOptness Institute2018