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Nisha KhannaNK

Nisha Khanna

MARKETING & STRATEGY | TRANSFORMATION | AI

$300/day
Dubai City, AE
8-15 years

Average response time: 1 hour

About Nisha

I bring a unique mix of science and strategy to marketing and operations, translating complex ideas into clear, compelling brand stories. With a background in biomedical sciences and a strong commercial mindset, I’ve led global campaigns, expanded market reach, and driven measurable growth.

My approach is hands-on and results-driven. I don’t just shape marketing strategies; I execute them with. From leading £3M pre-launch campaigns to increasing business growth by 20%, I specialise in turning ambitious goals into practical, high-impact initiatives.

I’m excited to bring my experience in brand building, operational excellence, AI and data-driven marketing to new challenges. I thrive in fast-moving environments where creativity meets strategy, and I’m always looking for opportunities to push boundaries and create lasting impact.
  • English

    Native or bilingual

Can work on-site
Dubai City (up to 50km)

Experience

  • LUCID GROUP
    OPERATIONS PARTNER
    May 2024 - March 2025 (10 months)
    London, UK
    Led operational and AI transformation initiatives, optimizing workflows and aligning strategies with revenue growth:
    • Implemented Agile and POD workflows to streamline project delivery resulting in improved resource allocations within teams, reducing client budgets by 10%
    • Led process automation within our legal and financial teams for faster freelancer onboarding and compliance vetting.
    • Created and managed cross-functional workflows across IT, Legal, Finance, and HR, ensuring alignment objectives.
    • Provided strong leadership and managed team performance
    • Pitched for, and secured £50,000 for funding the AI Taskforce set up and pilots
    • Recruited for the AI taskforces across 4 global sites – who developed use cases and pilots and demonstrate implementation into our business
    • Analysed performance data to drive strategic decision-making and continuous improvement.
  • LUCID GROUP
    HEAD OF CLIENT OPERATIONS
    April 2023 - May 2024 (1 year and 1 month)
    London, UK
    Managed client operations and procurement strategy, and to support the GMs to drive efficiency, profitability, and alignment with business goals:
    • Oversaw client operations, ensuring seamless execution, resource optimization, and strategic alignment.
    • Managed procurement relationships, optimizing efficiency, competitive positioning, and vendor partnerships.
    • Client & Business Alignment: Collaborated with stakeholders to ensure client needs were met within budget and timelines, aligning services with business targets.
    • Led change management initiatives, driving system change and process improvements to enhance operational efficiency.
    • Led enterprise-wide change management, implementing Float and Smartsheet to improve workflow automation, reducing project bottlenecks and increasing operational efficiency by 10%.
    • Implemented and optimized project management systems to improve workflow and scalability.
    • Conducted financial analysis and applied corrective solutions to maintain profitability and cost effective service delivery.
  • Havas Life Medicom
    DIRECTOR OF COMMERCIAL OPERATIONS
    January 2021 - March 2023 (2 years and 2 months)
    United Kingdom
    Oversaw financial operations, pricing strategies, and project management to drive business growth.
    • Implemented a fixed asset-based pricing matrix, standardizing business practices
    • Set up bespoke financial reporting, identifying overservicing risks and asking for corrective actions to optimize profitability.
    • Conducted business analytics reviews, assessing revenue, staffing utilization, and budget reconciliation.
    • Established a financial-first culture, by running "commercial understanding 101" training that improved budget forecasting accuracy and reduced over servicing by 8% across the creative teams
    • Led system transformation by introducing new tools (Float, Hive and Miro) which improved resource management by 10% and supported hybrid working.
    • Served on the Diversity, Equality & Inclusivity task force, driving initiatives to foster an inclusive company culture.

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Education

  • BSc
    University of Birmingham
    2007
    BCs in Biological Sciences, with a focus on immunology. Dissertation completed in website building to educate first year students on immune cells.

Skill set

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