About Naveen
Senior Consultant with 7 years of experience leading Change Management workstreams and Learning programs for large-scale AI and Digital Transformation projects (Workday, SAP, Oracle Cloud etc.) for clients across industries. Skilled in change and adoption strategy, stakeholder engagement, communications, training and development, and project management. PROSCI-certified and holds a Master’s in Change Management, bringing a strong foundation in driving successful organizational transformations.
English
Native or bilingual
Can work on-site
Abu Dhabi Island and Internal Islands City (up to 50km), Dubai (up to 50km)
Experience
- PwCSenior Consultant (Change Management & LearningJune 2022 - January 2026 (3 years and 7 months)Organizational Change Management (OCM) & Learning Solutions:•PROSCI-certified Change Practitioner with experience leading OCM workstreams for large-scale digital transformation programs, including ERP implementations (Workday, SAP, Oracle Cloud, M365) and AI initiatives (Microsoft Copilot, Agentic AI), supporting transformations impacting 10,000+ employees across multiple regions and business functions.•Defined and executed end-to-end change strategies with strong sponsorship alignment, resulting in close to 100 percent adoption within the first two months of rollout.•Conducted change impact assessments and stakeholder analyses across multiple business units, identifying people, process, and capability impacts to inform targeted change interventions.•Designed persona-based change journeys to address varying readiness levels, and communication and training needs across employee segments.•Developed and executed change communication strategies across the change lifecycle from awareness to reinforcement using emails, town halls, intranet, and videos, delivering over 250 targeted communications and achieving close to 100 percent engagement in change surveys.•Established change agent networks across functions and geographies to act as local advocates, reinforce key messages, and support peer-level adoption, mobilizing 150+ change agents.•Designed and delivered learning and training programs to support organizational change and digital transformation initiatives, enabling adoption of new systems and processes.•Conducted Training Needs Analysis (TNA) and designed role-based learning paths aligned with transformation objectives, using instructional design principles and the ADDIE model.• Supported business development by engaging prospective clients and contributing to proposals, helping convert opportunities into active projects valued at $4M.
- Hexagon ABChange Management and Learning ConsultantAugust 2019 - September 2020 (1 year and 1 month)• As part of the change team, I worked closely with product teams to understand significant changes and drive smooth adoption of enterprise and industrial products for global customers during major transitions such as cloud migrations, product upgrades, and new feature or product rollouts.• Developed communication plans to translate business changes and complex technical updates into clear messages, enabling customers to adapt quickly and minimize disruption.• Created and reviewed technical training materials, including step-by-step guides, SOPs, manuals, and migration documents for enterprise software products, tailoring content to diverse customer needs and end-user environments.
- CognizantChange Management and Learning ConsultantTECHDecember 2016 - May 2018 (1 year and 5 months)• Supported a leading client in a year-long migration of their SCM platform from an IBM-based system to a Microsoft-based solution, impacting multiple development teams and hundreds of products.• Developed engaging communication and learning materials, including interactive web-based trainings (WBTs/eLearns), help guides, knowledge articles, and FAQs to ensure a seamless transition and accelerate adoption.
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Education
- Master's in Organization Development and Change ManagementTISS Mumbai2022Master's in Organization Development and Change Management
- PROSCI Certified Change PractitionerPROSCI Certified Change Practitioner
Certifications
- Prosci Change PractitionerPROSCI2025