Mohamed Fahad Dasthakeer Alim

• Around 18+ years of experience in the IT industry as FM Systems Manager/Data Engineer/Analyst. Domain expert in Computer Aided Facility Management (CAFM) modules like Asset Management, Preventive Maintenance, Corrective Maintenance (Breakdown), Spare Parts (Inventory) Maintenance, Scheduling (PPM Planner), SLA Module (Service Level Agreement), Contractor Maintenance, ERP, SCM and Finance. • Experienced with different CAFM systems like Concept Evolution by FSI, EAM - Simplicity by Anacle Systems (Singapore & UAE), and Smart FM (UAE & India by Nanosoft). • Implementation/mobilization of CAFM systems for new projects of Mace Operate worldwide, managing client meetings, responsible for smooth running of CAFM Systems, delivering new MIS/KPI report & dashboards based on requirement. Focal point of contact to software provider (FSI) for major CAFM amendments, features, etc. Specialist in designing & developing the MIS & KPI report with drill down feature using Power BI, crystal report, concept report and MS data reports. Developed a drill report for management based on SLAs. • Certified Professional Workflow programmer from FSI. Played an important role to integrate the concept evolution system with different systems includes sensors, BIM, vendors CAFM system, etc. • Developed critical workflow and easy process for approval matrix of quoted work without using quote module. Designed and developed a process & workflow for invoicing reactive and PPM Task. • Managed team globally to deliver the global project mobilization in terms of IT systems, CAFM, etc. • Successfully rolled out the FSI Chat log / Advantage project to the global client. • Experienced in system architect, POC, RND, IoT for new innovations, research, technology, etc. • Managed helpdesk’s day to day requirement. Conduct regular meetings with clients to make sure the reliability of services. Responsible for training all levels of users from helpdesk operator to management.