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Lisa HarpalaniLH

Lisa Harpalani

Service Designer | Innovation Consultant | Coach

$600/day
Dubai, AE
8-15 years

Average response time: 1 hour

About Lisa

Lisa is a professional Innovation Consultant trained with a master's degree in research for design and innovation. Passionate about spreading her “learning by doing” expertise and driving education through change for the future, she uses multiple agile innovation tools to create unique user-centric experiences. She is a service designer, facilitator, educator and your tailor made consultant for problem solving!

She joined malt and completed a project with Designit Madrid right after!
  • English

    Native or bilingual

  • Hindi

    Fluent

  • Urdu

    Fluent

  • Spanish

    Conversational

Can work on-site
Dubai (up to 50km)

Experience

  • Deep Design Innovation
    Innovation Consultant | Design Thinking Facilitator
    ARCHITECTURE AND URBAN PLANNING
    January 2022 - Today (4 years and 5 months)
    United Arab Emirates
    A Strategist/ Innovation consultant with proven experience in field research, Design Thinking expertise and entrepreneurship/leadership abilities. Experienced in Service Design & CX projects for brands and digital apps in the Governmemtal, Education and Banking sector. Top Skills and tools: Customer Journey Mapping Service Blueprinting Workshop Facilitation Business Model Canvas Lean startup Model Storyboarding User Diaries Data synthesis & analysis Project & Team Management
    User Research Design Thinking customer journey mapping Data analysis
  • StartupLeap
    Entrepreneur
    December 2022 - Today (3 years and 6 months)
    Amsterdam, Netherlands
    Pitched a startup idea in the education sector while working with a cohort that was part of Startup Leap Amsterdam. Pitch Canvas, Business Model, Research and other modules were covered each week along with motivations and discussions of ideas and feedback circles each week during the 4 week cohort.
  • American University of Sharjah
    Adjunct Professor
    January 2023 - Today (3 years and 5 months)
    United Arab Emirates
    Professor for the Design Thinking course for senior students in the Design Management program. Mentoring & guiding students to pursue their capstone projects with real world clients as Design Thinkers.

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Education

  • Master in Research for Design & Innovation, Innovation
    Elisava
    2020
    Master in Research for Design & Innovation, Innovation
  • Bachelor of Fine Arts
    American University in Dubai
    2015
    Bachelor of Fine Arts - BFA, Interior Design

Skill set (7)

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