Description

Kristina Nagy is an IT strategist driven by results and passionate about IT standardization. With 20+ years of hands-on experience, she understands that structure is the key to efficiency. Her strong IT-business partnerships create value through process optimization, meticulous documentation, and a love for solving the problems others avoid.

Industry field of expertise

Languages

English
Native or bilingual
Hungarian
Native or bilingual

Workplace preferences

Can work on-site

Dubai (up to 50km)

Freelance
Information Technology Consultant
February 2024 - Today (2 years and 4 months)
Optimizing technology operations for improved performance and agility.
KingMakers
Head of IT
SPORTS
May 2022 - October 2022 (5 months)
Dubai - United Arab Emirates
Overseen and directed all areas of Corporate IT across the entire group, ensuring a solid foundation to meet regulatory, security and privacy standards, with a team of 18 direct and indirect reports. I was hired to eradicate pain points and create an IT strategy and implement structure by establishing an IT governance framework.
• Identified shortcomings, planned strategic direction based on industry best practices to enable the achievement of company goals and objectives
• Created and disseminated new IT Security Policy, and Device Security policy to assure compliance thus aided upcoming new business venture in South Africa
• Reviewed cyber security awareness training for employees to gain the most value; changed the reporting structure to align audience with relevant context; in addition, I introduced further in person training to the highest risk groups
• Evaluated and implemented standard processes and procedures, such as User management
• Oversaw and prioritised various stuck projects, such as O365 cloud tenant migration, Jira service desk implementation
• Initiated the process of reorganising a very flat and unstructured IT department by hiring for critical roles to enable effective planning
• Reviewed roles and responsibilities to align security posture with the principle of least privilege
• Noted current lack of communication and created a regular communication plan to prove the value of IT by recurring newsletters and reporting
• Initiated the process of creating a catalogue of standard toolset consisting of all hardware and software, in addition to globalising the procurement process to eliminate excess costs and resource overhead
IT Strategy IT Security Policy Device Security policy Cyber security awareness Process Management Procedures creation Reporting Communication Team management
Arthur D. Little
Regional Head of IT of Middle East and India
CONSULTING AND AUDITS
March 2015 - May 2022 (7 years and 2 months)
Dubai - United Arab Emirates
Head of IT with full responsibility of the Middle East and India region, which consists of 5 regional offices in Dubai, Riyadh, Beirut, Manama and India with over 200 staff. Senior member of Global IT team.

• Reviewed and implemented processes and procedures, policy and technologies at the MEI market level to ensure high availability of systems
• Overseen the use of technology throughout the region including its development and implementation
• Successfully delivered multiple local IT solutions such as Navision and a HR system
• Delivered multiple local and Global IT projects on budget and time
• Planned and implemented new technologies to modernise regional offices; Condeco meeting room booking system, Logitech video conferencing system, SmartBoard boardroom presentation
• Headed and managed all IT operations and service delivery across Middle East and India
• Participated and represented the MEI IT department in Global practice conferences and meetings
• Developed, planed and implemented of Regional IT budget
• Set directions by creating yearly IT plan to support business growth and add value
• Set clear directions and goals and communicated IT performance in the form of KPI reporting and project milestones to Senior Management team
• Built a successful, highly productive local diverse team from ground up
• Overseen the team’s training and career planning
• Managed MEI IT asset and licensing
• Planned and implemented regional asset management project to dispose assets in a secure manner
• Du Account management and 3rd party vendor management, including multiple contract negotiations
• Overseen IT Operations of the MEI IT Infrastructure of 5 offices
• Successfully lead the regional roll out of global Intune MDM project
• Lead the Global Network team and completed multiple global projects successfully:
• Full Project Management of Global Cisco Meraki roll out and phasing out of Fortinet network
• New office connections (Firewalls configurations, Switches and Wireless access points configuration and installation)

IT Project Management IT budget IT service delivery IT plan Key performance indicator Team management Vendor management Contract management Contract negotiations

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Bachelor of Science
Dublin Institute of Technology
2006
BSc, Information Technology
Certificate in computing
Institute of Technology, Tallaght
2000
Certificate in computing

CISM
ISACA
2023
CGEIT
ISACA
2021

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Kristina N.

IT Project management, IT governance, IT Security

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