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Inés I.II

Inés I.

Product content for complex user flows

$255/day
Barcelona, ES
3-7 years

Average response time: 1 hour

About Inés

I help product teams bring clarity to complex user flows, especially in products where onboarding, decision-making and navigation are critical.

I work as a Content Designer on a complex digital product, owning product voice end-to-end and working across user journeys, help content and product campaigns.

My work focuses on reducing friction in key moments, structuring content as products scale, and making complex experiences easier to understand and use.
  • English

    Native or bilingual

  • Spanish

    Native or bilingual

  • French

    Fluent

  • Catalan

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Qustodio
    Content Designer
    SOFTWARE PUBLISHING
    November 2025 - Today (7 months)
    Barcelona, Spain
    At Qustodio, I work as the sole Content Designer within the product team, shaping how content supports the user experience across the entire product.

    I define and maintain a consistent voice and tone, ensuring clarity across key user journeys such as onboarding, in-app messaging and notifications. I collaborate closely with product managers, designers and stakeholders to turn complex features into clear, actionable experiences for both parents and children.

    I also lead initiatives to improve engagement and usability through content, including testing and iterating on messaging, and contributing to a scalable content system to ensure consistency as the product evolves.
    SaaS UX Writing Enterprise SaaS Content Strategy Content Design Product design Copywriting
  • Freelance
    UX Writer & Content Designer
    January 2023 - Today (3 years and 5 months)
    Barcelona, Spain
    • Led content design and UX writing for multiple clients, ensuring user-centered, engaging, and conversion-driven experiences.
    • Developed multilingual content strategies, working with localization teams to adapt content across diverse markets.
    SaaS UX Writing Fintech UX Writing Enterprise SaaS Content Strategy Content Design Edtech UX Writing
  • AdamDataCenter
    Content Strategist - Copywriting & UX Writing
    April 2025 - Today (1 year and 2 months)
    At Adam Data Center, I led the content strategy and content design for new service launches in a highly technical B2B context. I designed and wrote service pages and datasheets for solutions such as DRaaS and Storage Cloud, ensuring the messaging was consistent across product, design, and marketing. My work involved:
    • Structuring complex technical information so it spoke to both decision-makers (CIOs, CEOs) and IT specialists.
    • Aligning product content with the brand’s new positioning and visual identity.
    • Collaborating closely with designers, the marketing director, and subject matter experts to guarantee accuracy and coherence.
    • Building content foundations (tone, hierarchy, FAQs) that could scale with future service launches.
    👉 In short: I made sure Adam’s highly technical services were presented in a way that was clear, consistent, and user-focused, supporting both sales and product adoption.
    B2B & B2C Copywriting Content Design SEO On Page Tone & Voice Guidelines CTA & Landing Page Copywriting

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Education

  • Associate Degree in English
    University of Barcelona
    Bachelor's Degree in English Studies
  • Master of Studies
    University of Paris 8
    Master's Degree in Gender Studies

Certifications

Skill set

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