You're seeing this page as if you were . The main menu is still yours, though. Exit from immersion
Evgenii PaninEP

Evgenii Panin

AI Integration Engineer | Voice AI + POS

$814/day
Santiago de Compostela, ES
15+ years

Average response time: 1 hour

About Evgenii

I connect voice AI agents to the systems businesses actually run on — POS, ERP, CRM, booking platforms.
Most AI voice agents can hold a conversation, but they can't take real actions. I build the integration layer that lets them create orders in your POS, send quotes from your ERP, book appointments in your calendar, and route leads in your CRM. The voice platform handles the conversation — I make sure it does something useful with it.
What I work on at Newo.ai: — Inbound voice AI: phone ordering, appointment booking, lead capture, order status checks — Outbound voice AI: appointment reminders, follow-up calls, customer re-engagement — CRM integration: every call creates or updates the right record automatically — ERP operations: quotes, orders, returns — through a phone call, directly in your ERP — AI chatbots and agents that take real actions in business systems
30+ production integrations across Vapi, Retell, PosHUB, Odoo, Shopify, Opera (Oracle), HubSpot, GoHighLevel, Cal.com, Pipedrive, Cloudbeds, NexHealth, and others.
Before AI, I spent 20 years in infrastructure engineering — building and running systems for enterprises, telecoms, and startups. Same work at its core: connecting systems, making them reliable, automating what shouldn't be manual. The difference is what sits on top now.
Based in Galicia, Spain. Working with teams across Europe and the US.
  • Russian

    Native or bilingual

  • English

    Conversational

Remote only
Primarily works remotely

Experience

  • Newo.ai
    AI Integration Engineer
    July 2025 - Today (11 months)
    Building voice AI and chatbot integrations that connect Newo.ai's conversational AI platform to external business systems — CRM, POS, ERP, booking, and calendar platforms.
    Key work:

    Developed integration middleware between voice/chat AI agents and 30+ business systems
    Implemented inbound and outbound voice AI workflows: phone ordering, appointment booking, lead capture, reminders, follow-ups
    Built function-calling integrations that allow AI agents to create orders, send quotes, update CRM records, and book appointments during live conversations
    Designed integration architecture for restaurant POS, ERP, CRM, and booking/calendar systems
    AI Automation Python Product management
  • TwinMind
    AI Integration Engineer
    July 2025 - Today (11 months)
    Tbilisi, Georgia
    Building voice AI and chatbot integrations that connect Newo.ai's conversational AI platform to external business systems — CRM, POS, ERP, booking, and calendar platforms.
    Key work:

    Developed integration middleware between voice/chat AI agents and 30+ business systems
    Implemented inbound and outbound voice AI workflows: phone ordering, appointment booking, lead capture, reminders, follow-ups
    Built function-calling integrations that allow AI agents to create orders, send quotes, update CRM records, and book appointments during live conversations
    Designed integration architecture for restaurant POS, ERP, CRM, and booking/calendar systems
  • Newo.ai
    AI Integration Engineer
    July 2025 - Today (11 months)
    California, USA
    Developed integration middleware between voice/chat AI agents and 30+ business systems Implemented inbound and outbound voice AI workflows: phone ordering, appointment booking, lead capture, reminders, follow-ups Built function-calling integrations that allow AI agents to create orders, send quotes, update CRM records, and book appointments during live conversations Designed integration architecture for restaurant POS, ERP, CRM, and booking/calendar systems

Recommendations

Be the first to recommend Evgenii

Help this freelancer shine by sharing your experience working together.

These freelancer profiles also match your criteria

AgathaA

Agatha Frydrych

Backend Java Software Engineer

4.7

(3)

2

BaptisteB

Baptiste Duhen

Fullstack developer

4.6

(4)

5

AmedA

Amed Hamou

Senior Lead Developer

4

(2)

7

AudreyA

Audrey Champion

Web developer

4.3

(3)

4

Education

  • LPI Essential AWS Certified Cloud Practitioner
    LPI Essential AWS Certified Cloud Practitioner
  • MongoDB University

Categories