Description

Business-oriented Transformation consultant with 20+ years’ experience in delivering strategic change in the Financial Services, across the Middle East, the UK and Europe. Proven track record in leading operating model transformation, large-scale digital and change programs, and in implementing strategic partnerships. Strong stakeholder management skills and able to bridge strategic vision and pragmatic execution to deliver measurable benefits.

Industry field of expertise

Languages

French
Native or bilingual
English
Native or bilingual
Spanish
Fluent

Workplace preferences

Can work on-site

Dubai (up to 50km), Abu Dhabi Island and Internal Islands City (up to 10km)

Confidential
Consultant, Financial Services (contract)
May 2025 - July 2025 (2 months)
United Arab Emirates
− Conducted market entry feasibility study for a regulated activity (asset management) - included market research, cost-benefit analysis, value creation scenario testing, risk mitigation and the development of a roadmap based on product innovation and the implementation of a lean, scalable business platform
Leading Global Insurance& Assistance provider
Director, Strategic Projects (contract)
May 2024 - May 2025 (1 year)
Dubai, United Arab Emirates
− Led digitalization program, including service prioritization and associated customer journeys, cost benefits analysis and the monitoring of service adoption metrics
− Led target operating model transformation program, with a key focus on process automation and data
− Managed UAE regulatory license project and drove onboarding of new strategic partner
− Acting Head of Transformation (Jan-May 2025)
Leading KSA bank
Strategy Delivery Program Director (contract)
May 2019 - March 2024 (4 years and 10 months)
Saudi Arabia
− Drove execution of 5-year strategy for Personal Banking and bank's Lending entity (SMEs & Retail)
− Responsibilities included portfolio and project design, prioritisation, providing ongoing support to business owners and teams to ensure quality and timely execution, risk / issues mitigation, reporting to Executive Committee, and project management of priority initiatives
− Developed the Digital first roadmap for Lending activities
− Drove development of bank's digital strategy; partnered with Head of business to lead digital bank program: coordinated Agile and cross-functional teams, set up and ran operating forum
− Other initiatives have included segmentation, value proposition across the product suite (assets and liabilities), credit process efficiency, onboarding customer experience, service metrics, CRM, AI driven personalisation use cases or cross sell