Dima Buchnak

Reported directly to the Chief Operating Officer (COO), providing high-level executive support within a division of over 10,000 employees responsible for all core airline operations, including Flight Operations, Etihad Airport Services, Network Planning, Sales, Revenue Management, Cargo & Logistics, Commercial Strategy Planning, and Alliances.

Managed the dynamic and fast-paced Office of the COO, ensuring the smooth coordination of executive priorities across multiple operational departments. Known for bringing structure and clarity to complex environments, I streamlined administrative processes and optimized internal workflows to support efficient decision-making at the executive level.

Key responsibilities included managing complex international travel itineraries, coordinating high-level meetings and divisional events, facilitating communication between senior leadership teams and external stakeholders, and maintaining strong relationships with internal teams and VIP guests. The role required exceptional discretion, meticulous attention to detail, and the ability to operate confidently in a high-pressure, multinational corporate environment.

Supported the Chief Operating Officer during the management of a division with over ten thousand staff, ensuring smooth operations across all core airline functions. Coordinated complex workflows, communications, and executive priorities with precision, handling high-stakes tasks and projects under tight deadlines. Managed meetings, travel, reports, and presentations while maintaining close collaboration with leadership. Recognized for anticipating needs, keeping operations running efficiently, and enabling leaders and teams to focus on strategic goals.