Delia Jones

Headline: Fractional COO | SaaS Scaling from Chaos to Multimillion-Euro ARR

I help SaaS founders bridge the gap between "startup hustle" and "enterprise-grade execution." As the former COO of Webio, I directed the operational scaling of a SaaS platform to substantial multimillion-euro ARR, specialising in high-performing execution rhythms and AI-driven automation.

The Problem I Solve:

Most startups hit a wall when their "artisanal" processes can no longer support their growth. This leads to missed deadlines, technical debt, and executive burnout. I step in as a Fractional COO/CPO to stabilize the delivery environment and build the systems that allow you to scale without breaking.

My Impact (By the Numbers):

Reduced implementation timelines to an average of 20 days by streamlining customer success and delivery workflows.

Scaled operations for a communications-driven SaaS to multimillion ARR.

Integrated Enterprise AI into complex internal and client-facing workflows to boost ACV and efficiency.

Agile Transformation: Transitioned stagnant backlogs into predictable, bi-weekly release cycles.

How We Can Work Together:

Operational Audit (2–5 Days): A deep dive to identify your current bottlenecks in delivery, product, or compliance.

Fractional Leadership (1–2 Days/Week): Ongoing strategic oversight of your Ops, Product, and Technical teams.

AI & Automation Roadmap: Designing and embedding AI agents into your internal processes to reduce manual overhead.

Compliance & Enterprise Readiness: Preparing your workflows for ISO and GDPR standards to win regulated enterprise clients.

Based in France, working globally. I bring the operational rigour of a 10+ year SaaS executive to your leadership team on a flexible, fractional basis.