Description

With 17+ years in tech and strategy, I help companies translate vision into execution. Trusted C-suite advisor in AI, digital transformation & automation. Led programs reducing costs by 25%, improving process efficiency by 40%, and accelerating time-to-market by 30%. Successfully managed €20M+ portfolios and 400+ app migrations. Known for delivering business impact with speed, clarity, and cultural intelligence across automotive, retail, banking, and F&B sectors.

Languages

English
Native or bilingual
German
Native or bilingual
Hindi
Native or bilingual

Workplace preferences

Can work on-site

Dubai City (up to 50km)

Technology & Strategy Advisory
Fractional Chief Sales & Marketing Officer
April 2005 - Today (21 years and 2 months)
Mount Aue Airport, JI, Papua New Guinea
• Advising F&B Leaders on AI & Scalability, while uilding the Future of Data-Driven Customer Experiences.
• Working with global brands to transform dining, retail, and hospitality through AI, agile innovation, and enterprise strategy & crafting a new solution to elevate engagement, efficiency, and growth.
• Trusted advisor and partner to C-suite executives and boards, I partner with organizations to drive scalable growth, strategic pivots, and measurable outcomes amid disruption.
• Advise clients in diverse sectors on technology driven transformation, M&A/Corporate Strategy & innovation at scale to ensure a secure, scalable, and resilient technology infrastructure to support business growth.
Mercedes Benz Cars
Digital Transformation Head/ Chief Architect - Global CoE (Digital Sales & Marketing)
January 2018 - January 2025 (7 years)
Led large-scale, complex, value-driven digital transformation programs aligned with organizational goals, achieving a 33.5% increase in project success rates through strategic alignment with business objectives
Designed an omnichannel customer journey for digital platforms, which improved Net Promoter Score (NPS) by 18% and boosted customer retention rates by 15% year-over-year.
Streamlined operations and eliminated bottlenecks, improving process efficiency by 20%, ensuring the on-time delivery of large-scale, high-stakes projects across diverse industries
Mentored and developed a diverse, cross-cultural team of leaders, fostering collaboration and growth that boosted team engagement and productivity by 25%.
Championed a digital-first culture by implementing AI and automation solutions, driving a 30% increase in productivity.
Established technology roadmaps, data strategies, and architecture frameworks that improved decision-making and overall operational efficiency by 30%, resulting in a 20% reduction in process delays & improved synergy across business units.
Led the strategic allocation of resources and a multimillion-dollar budget between ongoing operations and digital transformation initiatives, achieving a 20% cost optimization while directing 40% of investments toward innovation.
Strengthened global vendor relationships under stringent regulatory, security, and fiscal frameworks.
Prioritized high-impact projects, driving a 25% improvement in operational efficiency and a 15% reduction in time-to-market for new digital solutions.
Drove actionable insights and strategic recommendations that supported executive decision-making, leading to measurable business improvements, including a 20% boost in market competitiveness.
Acted as a trusted advisor to key stakeholders, fostering enterprise-wide transformation and driving positive change adoption that resulted in a 30% improvement in customer satisfaction metrics.
Mercedes Benz Group AG
Agile Practitioner/ SAFe Program Consultant
January 2016 - January 2018 (2 years)
Stuttgart, Germany
• Led enterprise-wide cloud transformation programs, integrating SAP S/4HANA, CRM (Salesforce), and custom applications into a unified digital ecosystem, resulting in a 33.5% increase in project success rates.
• Streamlined end-to-end business operations and removed legacy system bottlenecks, improving cross-functional process efficiency by 20% and ensuring on-time delivery of high-stakes, multi-region projects.
• Mentored and developed a high-performing, cross-cultural team, fostering collaboration across cloud, SAP, and CRM workstreams— boosting productivity by 25% and accelerating delivery cadence.
• Championed a cloud-first strategy and implemented AI/automation into core platforms, leading to a 30% improvement in operational productivity across business and IT units.
• Delivered successful LeanIX and Signavio integration into SAP architecture and CRM workflows, increasing architectural transparency and decision speed by 30%.
• Defined cloud modernization roadmaps and SAP data strategies, reducing manual processes and delays by 20%, and enhancing data quality across business units.
• Directed CapEx/OpEx allocations, aligning investments between cloud operations and innovation projects, realizing a 20% cost optimization and redirecting 40% toward strategic initiatives.
• Strengthened global vendor and hyperscaler (AWS, Azure) partnerships within regulatory frameworks, improving service quality and delivering 15% cost efficiencies.
• Prioritized high-impact cloud and CRM integration projects, achieving 25% operational improvement and 15% faster time-to-market for new digital solutions.
• Established a GDPR-aligned compliance framework across SAP and CRM data pipelines, enhancing decision-making quality and improving organizational resilience by 33%.
• Acted as a trusted advisor across business and IT leadership, driving adoption of SAP/CRM cloud solutions and increasing customer satisfaction metrics by 30%.