About 10 years experience in managing projects from initiation to completion, including planning, coordination, and monitoring progress. Proficient in collecting, interpreting, and analyzing complex data sets to derive valuable insights and support data-driven decision-making. Skilled in eliciting and documenting business requirements from stakeholders, and has a thorough understanding of the business analyst domain, allowing for more contextually relevant analysis and recommendations.

An expert in modelling current and future-state business processes using various data visualization tools and techniques, such as BPMN and creating a meaningful, visually appealing reports and dashboards to communicate key findings to stakeholders.
Excellent communication and presentation skills, enabling effective communication of findings and recommendations to both technical and non-technical audiences with the ability to engage and collaborate with stakeholders at all levels to understand their needs and align solutions accordingly.
Ability to identify challenges and formulate a creative and practical solutions to address complex business problems.

Led the requirements gathering and analysis phase for a medium to large-scale ERP system implementation, collaborated with stakeholders from different departments to ensure seamless integration and process optimization.
Utilized data analysis techniques to segment customers based on their behavior and preferences, allowing the marketing team to tailor targeted campaigns and increase customer engagement.
Participated in the Development of a predictive sales forecasting model by analyzing historical sales data, assisted the sales team improve accuracy and efficiency in planning and inventory management.
Conducted a comprehensive market research for a new product launch, evaluated customer needs, competitor offerings, and market trends to develop a successful market entry strategy.