- SwapcardCustomer Support SpecialistJanuary 2022 - Today (3 years and 1 month)Paris, France- Support all users of the platform before, during and after the event- Provide online and onsite support for events throughout their duration
- VintedSellerNovember 2021 - Today (3 years and 3 months)- Launched and advertised my own wardrobe on Vinted- Sold 12 successful items on the platform- Handled daily communication with clients on the platform- Delivered good service for my clients (10 reviews with 5 stars)- Gained a deep understanding of the second-hand market
- Codinachs ArchitectsArea Manager KSA/MoroccoJuly 2021 - October 2021 (3 months)Barcelona, Spain- Researched potential projects using MEED database- Handled daily communication with clients- Built a new customer database using online and offline tools- Participated in the rebranding of the company
- Master of ScienceGrenoble Ecole de ManagementMaster of Science - MS, Marketing Management Ranked by QS University Rankings as #9th in France and #25th in Europe, in 2020. Relevant Coursework: Customer Relationship Management, Digital Marketing and Consumer Behavior.
- Bachelor of ScienceLebanese American University2020Bachelor of Science - BS, Marketing Accredited by NECHE and AACSB International Relevant Coursework: Digital Marketing, Consumer Behavior and Event Marketing. GPA: 3.17
- Baccalaureate in Economics and Social SciencesLycée Abdel Kader2016Baccalaureate in Economics and Social Sciences
- The Fundamentals of Digital MarketingGoogle2020
- Advanced Google AnalyticsGoogle Analytics for Business2022