- Sylvaine Florence MullerMarketing SpecialistDIGITAL & ITSeptember 2021 - Today (3 years and 3 months)Abu Dhabi, United Arab EmiratesSupport Entrepreneurs and SMEs in the development of their business, reputation and clientele- Marketing and strategy: Positioning, Prospecting, Loyalty, Communication Showcase- Website: Web content, Web writing, Web design, SEO- Print and digital communication: Newsletter, Form, Survey, Flyer, Poster- Social networks: Content strategy, Editorial planning, Publication____________________________Visit my website for more information: https://www.sylvaine-muller.comContact me for a free online appointment!
- Shush SunwearEntrepreneurFASHION & COSMETICSMay 2016 - August 2018 (2 years and 3 months)Paris, FranceCreate and promote a line of 100% cotton beachwear made in France- Creation and production of the clothing line (pareo, scarf, beach dress)- Business strategy development- Creation of the e-commerce website and SEO- Community management (Facebook and Pinterest)
- MAILEVACustomer loyalty ManagerDIGITAL & ITOctober 2008 - August 2013 (4 years and 10 months)Charenton-le-Pont, FranceDevelop and implement the company's customer loyalty strategy.- Development and management of 35 multi-channel marketing campaigns (mailing, emailing, phoning)- Creation of an annual relational program based on 7 segments and 11 monthly scenarios- Optimization of the online customer area with the IT service- Edition of the user guide and FAQ online- Management of the quarterly newsletter and the annual satisfaction barometer- Management of all service providers (communication agency, freelance, consulting firm, etc.)- Management and coordination of cross-functional projects with other company's departments (IT, marketing, sales, quality, administration, incidents, etc.)
- Master Corporate Communication - Advertising - MediaECS (European Communication School) - Paris, France2004