I am an outstanding Director of Sales, Change, and optimisation with an exemplary record of creating high performing organisations, that have exceeded sales and cost reduction targets for 10 years in a FTSE top 100 business. I am an experienced £100m plus P&L owner who excels in creating operational excellence. I have extensive experience of leading operations (DLG/BT) through transformational change, balancing customer, conduct, people, and business needs. I am highly experienced at board level, being a member of Direct Line Groups exec teams and I can collaborate superbly across functions. My career has enabled me to straddle both operational and strategic roles and I have excelled at both.