I have over 12 years of experience in customer service, also specialising in Customer Success with experience in managing over 400 accounts.

I am highly motivated, a fast learner and great at working individually or in a team. Through my years of experience, I have developed excellent customer service skills and have a real passion for customer service.

I can provide email support, ticket, and social media support and I believe in ensuring the customer is always happy, making sure I am attending to their needs.

With also Social media experience, I am confident scheduling posts on Later and have worked with Instagram and Facebook. You can see some copies of my work on my profile.

- Have experience in different CRM and software systems such:

Zendesk
Hubspot
Intercom
Freshdesk
Freshcaller
Slack

Look forward to speaking with you.