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Spyros A.
Customer Care Expert and Strategy Advisor
1 recommendation
  • Suggested rate
    $471 / day
  • Daily rate details

    Freelancer rate (excluding tax)
    Malt service fees (excluding tax)
    Total (excluding tax)
    This rate is for suggestive purposes only. The freelancer will send you a tailored quote based on the details provided in your project proposal.
  • Experience8-15 years
  • Response rate100%
  • Response time1 hour
The project will begin once you accept Spyros's quote.
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Location and workplace preferences
Berlin, Germany
Can work onsite in your office in
  • Berlin and around (up to 50km)

Business sector

  • Automobile
  • Education & E-learning
  • E-commerce
  • Energy & Utilities
  • Hospitality
+14 other

Internet of Things (IoT), Logistics & Supply Chain, Public sector, Real Estate, Restaurants & Food Service, Retail (Small Business), Retail (Large Retailers), Software Publishing, Tech, Telecommunications, Travel & Tourism, Transportation, Video Games & Animation, Wine & Spirits

Company size

  • 1 person
  • 2-10 people
  • 11 - 49 people
  • 50 - 249 people
  • 250 - 999 people

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Expertise (19)
Spyros in a few words
As a customer care and experience strategy consultant, I have a passion for enabling businesses unlock the full value of exceptional customer service. I believe that outstanding customer support is not simply a way to keep customers happy, it's a powerful tool for building brand loyalty, improving reputation, and driving growth.

With over a decade of experience in the field, I have seen first-hand the impact that a well-designed customer care strategy can have on a business thus I have a deep understanding of the challenges that companies face when it comes to cost centers such as customer service and the strategies that can be implemented to overcome them.

Whether you're looking to improve your customer satisfaction scores, reduce churn, or increase customer lifetime value, I am here to help.

My goal is to work with you to create a customer care strategy that meets the unique needs of your business and sets you apart from the competition.

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  • Google

    Menlo Park, CA, USA

    September 1998 - Today   25 years and 1 month
    If I had to sum up my life up to this point, I'd say it's been one heck of a ride...

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1 recommendation

Ruben A recommend Spyros

Ruben ARA
Ruben A
Tier Mobility
I highly recommend Spyros for his expertise in Customer Operations.

He has really strong skills in 1) Problem solving (leveraging lean methodologies) 2) People Management (fair & authentic leader) and 3) Business Acumen (compose very well with key business limitations and opportunities).

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