Skill set (16)
Shaelyn in a few words
Content editor and developer with experience creating, managing and distributing engaging print and digital content and communications for a variety of publications. Proven track record of consistently delivering high quality, comprehensive and aesthetically-pleasing work within tight deadlines. Driven and detail-oriented with superior written and oral communication skills and the ability to succeed in a dynamic, fast-paced environment. Recently earned a Master’s degree in Creative, Digital and Professional Writing
Experience
- The Shaftesbury TavernShift SupervisorFebruary 2022 - Today (3 years and 4 months)London, UK•Lead shifts from open to close whilst serving and welcoming new and returning customers.•Coordinate and manage special events and large bookings to ensure customer satisfaction and efficiency behind the scenes.•Respond to customer queries, complaints and conflicts effectively and professionally.•Train new hires, assign server duties and support serving staff with respect and dignity.
- Streets KitchenVolunteerPUBLIC SECTORDecember 2020 - Today (4 years and 6 months)London, United Kingdom• Coordinate and serve meals and food parcels to people facing homelessness across London.• Participate in educational meetings with those we serve and other outreach members regarding homelessness and related social issues.
- LondonJunior Content EditorSeptember 2020 - June 2021 (9 months)London, UK•Edited print and online features for flow, style, aesthetics and grammar within tight deadlines for this cultural anthology for critically-thinking women of underrepresented backgrounds.•Curated on-brand content for print issues, website, social media accounts and newsletters.•Liaised with contributing writers, academics and artists.•Wrote critical essays, profiles and topical features in line with POSTSCRIPT's editorial values.
Recommendations
Education
- Master of Arts, Creative, Digital and Professional WritingLondon Metropolitan University2022Graduated with Distinction. Strengthened my creative and professional writing, marketing and editing skills through practical assessments geared towards print and online platforms. Coursework covered digital content creation and management, research within the media and communications industries and long-form creative projects.
- Bachelor of Arts, Photo JournalismLondon Metropolitan University2021Graduated with First-Class Honours. Gained theoretical and practical experience within the written and visual journalism industries. Modules explored newspaper and magazine production, campaign creation and representation and UK media law and ethics.