I am a highly experienced UX design leader and product designer with a 20+ year track record of designing customer-focused products and features. A creative thinker, I’m passionate about employing great user-centred design to help develop products and features, communicate ideas, engage audiences and sell products. I relish developing and implementing new UX-focused processes and love engaging with customers and stakeholders alike. I believe that successful user experience design is born out of an in-depth understanding of user needs coupled with a clear understanding of my client’s goals, and that user interface design should be beautifully executed, engaging, highly usable and accessible to as wide an audience as possible.
Specialties:
User experience design / Product design / User interface design / Usability testing process and application / Ideation workshop planning & facilitation / Wireframing & prototyping / Designing for accessibility / Stakeholder engagement / User research / UX strategy / Client pitching / Client management / Conceptual design / Brand development / E-commerce design / Project management
Previous clients include:
Luno / Virgin Money / JP Morgan Chase / Clydesdale & Yorkshire Banking Group / McCartney Publishing Ltd / Irn Bru / L’Oreal / Nando’s / BBC / The Royal Mail / Scottish Government / Ogilvie Communications / Visit Scotland / Historic Scotland
Tools:
Agile/Lean UX / Google Design Sprints / Design thinking methodology / Sketch / Figma / Invision / Adobe Creative suite / Miro / Confluence / Gitlab / Maze / Looker / Jira / Confluence / Framer / Marvel