Salma was contracted by our EdTech NGO to support us in analysing messy learning data derived from various sources - and she rose to the challenge admirably. Salma asked astute questions during the onboarding, and set up knowledge management processes to ensure a smooth start to the freelance project. Salma then proceeded to keep us updated regularly on her progress and offer suggestions for further action. In sum, the success of our learner data analysis project was greatly helped by Salma’s initiative and can-do attitude.