- FreelanceBusiness/Data AnalystJanuary 2022 - Today (2 years and 11 months)Online RemoteAs a top-rated Freelancer on Upwork, I offer my time and skills to review current solutions, analyze relevant business data and processes, and help build solutions that provide peace of mind. I have extensive experience working with Airtable and confidently assist with setups, drawing on my many years in a Business Support role combined with a strong background in database design and management. My development background makes me extremely resourceful in understanding the technical aspects of workflows and processes, while my critical thinking, communication, and problem-solving mindset add value to every project. In a recent project, I built a lightweight accounting system on Airtable for a UK-based small business owner, reducing input time by 50 to 70% compared to Excel. This solution, now used for annual tax returns, features automation and drop-down fields to simplify data entry. Additionally, I evaluated a CRM system for another client overwhelmed by its complexity, streamlining the solution with automations and scripting. One of my Upwork projects involved Zapier integrations, where I helped a business owner assess and implement Airtable while establishing workflow automations. My attention to detail and pattern recognition- , honed by my development background, are some of my strongest attributes. I love working with data and take pride in being extremelyresourceful. I have not been formally exposed to implementing AI to an Airtable solution, but I understand the concept of it. I have recently got certified as a SmartSuite Pro and is planning to continue to become a certified SmartSuite consultant.
- XTND Pty (Ltd) (Previously EOH Forensic Services/CENSEO Pty (Ltd)Technical Team Lead: Solutions andJanuary 2010 - January 2022 (12 years)Pretoria, GT, South AfricaI specialized in the development and support of business operations within IT, with specific focus on the technical aspects of Application Development, Infrastructure and Networking. Complimenting these are my 10+ years' exposure to the insurance industry working on mainframe systems, web-based applications as well as mobile applications, combined with my extensive experience in SQL on both ORACLE and SQL SERVER. I specialize in data analysis and assessing business impact, excelling in the forensic outcomes of analytics. This expertise enables me to effectively bridge the gap between IT and business owners. My extensive experience in analyzing business requirements allows me to confidently propose optimal system solutions to the business and liaise with developers to address system issues.
- SmartSuite Consultant ExamSmartSuite Academy2024The "SmartSuite Certified Consultant" certification is specifically designed for consultants who provide services around the implementation of SmartSuite. It is aimed at demonstrating their knowledge in the setup and configuration of business process workflows, covering all core aspects of SmartSuite, including views, permissions, automations, calculations, collaboration, dashboards, forms, and much more.