- Ogilvy South Africa (SA)Digital LeadMay 2017 - July 2018 (1 year and 2 months)South Africa-Led 'digital revolution' in agency. Grew digital team to 25, built missing capabilities (data, digital content, innovation lab), inspired & trained agency, drove business development/pitches, delivered digital initiatives:-Helped global food & bev company win in consumer recipes, creating 'recipe & meal planning content & service' hub. Achieved new levels of inter-brand collaboration, unlocked new revenue streams, integrating e-commerce.•Retained digital account for global fast-food chain (960 outlets in SA), through award winning digital ads, innovative retention & acquisition campaigns.•Awarded digital agency of year - 2017 (Bookmarks).
- Ogilvy SingaporeDirector Performance MarketingDecember 2021 - September 2022 (9 months)-Opened new sales channel for MSD HPV vaccine (human papillomavirus), driving an additional 100,000 visits to doctors in 9 countries through direct-to consumer omni-channel awareness campaigns.-Appointed to lead & rescue MSD's APAC consumer activation hub, which had failed to deliver. Redesigned operating model, hired new cross-functional team (strategy, creative, production, media), clarified roles, deployment/market engagement approach, processes, KPIs, reporting, & governance, In 6 months, relaunched hub delivering 4 peak & 2 always-on campaigns for 9 APAC markets in 11 languages.
- Social Lab GroupDirector Performance MarketingSeptember 2018 - December 2021 (3 years and 3 months)Consumer ElectronicsSocialLab GroupSep2018 - Dec 2021 (3 years 4 months)-Transformed digital activation for global consumer electronics company; scaled paid social pilot into 'in-house' cross-channel performance marketing unit. Led 67 Ogilvy staff (media, strategy, content, & campaign mgt), organised into integrated campaign delivery squads; focused on maximizing MROI (marketing return on investment) across funnel & driving sales, through real-time optimization of campaigns.-Developed cross-channel capability, (social, SEA, programmatic, Amazon adv.) tech, AI, & dash boarding.-RTMC campaigns delivered 4x better MROI than Client benchmarks; Amazon sales doubled YOR; model proved more effective than local in-market agencies. Adopted by client as new global operating model for activation.-Awarded EFFIE in 2019 for best 'Marketing & Business Solution,' first for in-house solution.-Appointed to lead & rescue the programme, which in 6 months had not delivered any campaigns. Reconstructed operating model, hired new cross-functional team (strategy, creative, production, media), clarified roles, operating model, deployment/market engagement approach, processes, KPIs, reporting, & governance, to completely turnaround project. In 6 months delivered 4 peak & 2 always-on campaigns for 9 APAC markets in 11 languages.
- Master of ArtsUniversity of St Andrews1994Master of Arts, Business/Managerial Economics