Skill set (38)
Rebecca in a few words
I am an expereinced Executive Assistant that is qualified in Events Management that has expanded my skills into compliance, Governance, internal audit and assurance.
My career has been a journey based upon exploring opportunities that broadened my knowledge and widened my skills set. I have demonstrated that I can adapt to different roles across various industries.
I have recently finished a temporary role working for Central Government implementing a robust auditing programme to ensure that suppliers are compliant with the framework obligations.
Previously, I have effectively supported multiple C-Suite Executive and Non Executive Directors as well as supporting private individuals. As an experienced Executive Assistant, I am confident with carrying out all of the typical tasks including (but not limited to);
- Diary management
- Email management,
- Travel arrangements, accommodation bookings, meetings & events bookings
- Report writings, creating presentations, communications, policies & procedures
- Proofreading, attention to detail and communicating clearly.
- Invoicing, raising PO's, expenses and ordering
- Research tasks, summarising & providing recommendations
- Minute taking & tracking actions and resolutions.
- Answering queries, ad-hoc tasks & projects
- Acting as a gatekeeper and sounding board
- Liaising with all staff members, stakeholders, suppliers, customers etc.
I qualified as an Event Manager and started my early career coordinating numerous events for two local event agencies. The role was predominantly administrative based with some onsite experiences. The skills I gained within this role have been used throughout my career when booking accommodation & making travel arrangements, coordinating internal meetings and events, managing large scale company events, managing a complex schedule, providing event support for marketing purposes, and providing hospitality services to clients.
Experience
- NHS Workforce Alliance / Crown Commercial ServicesCommercial Functions SpecialistPUBLIC SECTORJuly 2021 - March 2023 (1 year and 9 months)Liverpool, England, United KingdomReason for Leaving: End of contractResponsibilities: Ensuring that the NHS Workforce Alliance Health Assurance Audit programme is carried outeffectively. The purpose of the Health Assurance Audit programme is to ensure that all workers suppliedunder the framework are compliant with the terms and conditions, NHS Employers Check Standards and allrelevant legislative and regulatory requirements as well as ensuring suppliers are upholding their contractualobligations. The audit programme tests the supplier’s adequacy of processes, the effectiveness of theimplementation of the processes and compliance of the individual worker that they place.Within my role, I was responsible for;● Managing the remedial process for all suppliers, reviewing the documentary evidence, providingexpert advice on compliance requirements.● Reviewing suppliers’ processes and written policies to ensure that they are sufficient.● Obtaining assurances of the implementation plan of all suppliers post audit.● Issuing suspension letters, internal suspension updates and reinstatement letters.● Conducting quality assurance checks on all of the inspections reports and the client testing sheetproduced by the appointed auditors.● Using the report to create a management action plan to issue to the supplier for them to remedy.● Attending exit meetings as a moderator and/or to support the auditor’s on specific compliancerequirements.● Developing the audit testing schedule and ensuring the information within the findings andrecommendations are accurate and up to date with current requirements. Liaising with theappointed auditors on the application and interruptions of different tests to ensure consistencythroughout the process.● Creating and updating the annual audit plan within the agreed risk-based parameters● File management of all documents involved in the Health Assurance Audit Programme.● Building relationships with suppliers, customers and external organisations.● Providing internal support to colleagues on compliance requirements.● Tp review any escalations and refer to the counter fraud team if the threshold were met.● Answering queries from supplier & customer on compliance requirements and audit processes.● Being knowledgeable of the compliance requirements set out by the framework, NHS Employers,Skills for Health, any legislative and regulatory requirements. Being aware of any changes orforthcoming changes and evaluating the impact of the changes on the Health Assurance Auditprogramme. As well as notifying the auditors and the wider team of any changes.● Attending regular meetings with NHS Workforce Alliance Governance Group to discuss internalprocesses & matters arising.● Creating and updating trackers to ensure that supplier’s remediation SLA’s are met and that theannual audit plan is on track. Recording relevant data to feed into trend analysis.● Preparing the MI data URN request, managing the supplier’s returns and providing the samples tothe appointed auditors.● Reviewing spend data on PowerBI and Microsoft Excel Pivot tables.● Attending weekly meeting with the appointed auditors to discuss supplier performance and anyoperational matters arising.● Identifying potential risks within the Health Assurance Programme and to mitigate them effectively.● Ensuring that the internal SOP is kept up to date and aligned to internal policy.● Creating internal templates and to keep them up to date.● Managing all incoming & outgoing correspondence of the health assurance mailbox as well asmanaging my own inbox.● Working closely with the Business Assurance Team to conduct quarterly 2ndline testing.● Streamlining processes and creating lesson learnt reviews.● Supporting the appointed auditor with day to day queries about compliance requirements.● Collaborating with other departments within CCS on other projects offering an auditing perspective.● Providing internal quality assurance training and knowledge share sessions on the compliancerequirements.● Acting as the main point of contact for the appointed auditors and suppliers during the audit process.● Handling complaints and concerns raised by customers & suppliers in line with the internalcomplaint’s process.● Investigating potential reporting errors and querying applications of tests by the auditors.
Recommendations
Education
- Foundation Degree in Events ManagementManchester Metropolitan University2015