Expertise (8)
Ramy in a few words
I am currently living and working in Munich, Germaany. I have wide experience in IT service management and how to implement and develop IT processes, network installation and troubleshoot, IT security. I have worked with varied vendors like Apple, Microsoft, Cisco, FortiNet, Google cloude.
Also, I have delivered large IT projects budgeted up to $3M starting from planning to closing phase and including communication with stakeholders at all levels, and managing up to 30 vendors and suppliers.
In addition, I have implemented IT service operation best practice based on ITIL methodology which increaseduser satisfaction up to 40% for my current employer.
Also, I have delivered large IT projects budgeted up to $3M starting from planning to closing phase and including communication with stakeholders at all levels, and managing up to 30 vendors and suppliers.
In addition, I have implemented IT service operation best practice based on ITIL methodology which increaseduser satisfaction up to 40% for my current employer.
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Experience
- GoogleCEOSOFTWARE PUBLISHING
Menlo Park, CA, USA
September 1998 - Today 25 yearsIf I had to sum up my life up to this point, I'd say it's been one heck of a ride...
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