• Collaborate closely with the CEO to work towards agreed strategies and KPIs and oversee the day-to-day operations of the warehouse.
• Liaise with customers, suppliers and transport companies to coordinate the receipt, order and dispatch of goods.
• Use space and mechanical handling equipment efficiently, making sure quality, budgetary targets and environmental objectives are met.
• Coordinate the use of automated and computerised systems to manage stock levels, maintain efficient working processes and minimise loss.
• Respond to and deal with customer communication by email and telephone efficiently and in a timely manner.
• Keep stock control systems up to date and make sure inventories are accurate.
• Consult company strategic plans, workflow and warehouse capacity to plan future requirements.
• Organise the recruitment and training of staff, as well as monitoring staff performance and progress.
• Motivate, organise and encourage teamwork within the workforce to ensure productivity targets are met or exceeded.
• Produce regular reports and statistics on a daily, weekly and monthly basis as required for the needs of the business.
• Maintain standards of health and safety, hygiene and security in the work environment, for example, ensuring that stock such as chemicals and other hazardous materials are handled and stored safely.
• Oversee the planned maintenance of vehicles, machinery and equipment. Key Achievements:
• Contributed significantly to rapid company growth – increasing sales by 200%.
• Built and trained a highly efficient team to meet the growing demands of the business.
• Implemented new efficiency strategies including the implementation of a 'fast lane' and introducing new procedures, which increased team productivity.
• Played a leading role in the acquisition and rollout of additional warehouse space to accommodate expanding business needs.