- RICHEMONT - CARTIERFRONT RETAIL TECHNICAL DOMAIN MANAGER (MOBILE APPLICATIONS)LUXURY GOODSNovember 2022 - Today (2 years and 8 months)Retail facing solutions domain manager, technical expertise and functional projects management (implementation and deployment) for mobile retail applications.
- BUSINESS ENHANCEROMNICHANNEL & CLIENTELING SENIOR TECHNICAL MANAGER (CRM, DIGITAL, E-COMMERCE & MOBILE APPLICATIONS)CONSULTING & AUDITSNovember 2022 - Today (2 years and 8 months)Salesforce platform integrations and technical projects management for customer-centric solutions through APIs (Magento, Demandware, Hybris, SAP...).- Salesforce API layer integration with third parties (ERP / ecommerce) solutions, layouts customisation, apex trigger specification and implementation, data exposure through site module and data enhancement using WTL / WTC specific developments, data deduping / clearing / enhancements on existing and newly collected information and third parties AppExchange solutions integration.- Salesforce administration – user type, profiles, data and features access, sandbox and production environment management.- Technical requirements specification and guidance review for internal, external developers and technical stakeholders, regarding products integration and third-party add-on products - concise and clear definitions of prioritized features.- Partners guidance and assistance for integrations development standards and quality insurance.- Technical project management and deliverables definition, validation and acceptance for all integration projects.- Partners management in order to leverage emerging technologies and create unique value in add-on products.- Solutions analysis and prioritization, roadmap management for engineering, professional services, quality assurance, documentation, training and marketing teams throughout the entire lifecycle of partner-related solutions.
- BreitlingCLIENTELING FRONT TECHNICAL DOMAIN MANAGER (CRM, MOBILE APPLICATIONS, POS)LUXURY GOODSApril 2021 - September 2022 (1 year and 5 months)Granges, SwitzerlandRetail facing, clienteling and marketing solutions domain manager, technical expertise and functional projects management (implementation and deployment) for CRM, mobile applications (retail, marketing, digital and after-sales) and point of sale.
- Master of Technology (MTech) in Management and Information SystemsUniversité Paris Dauphine2011
- Bachelor of Economics (BEc) in Econometrics and Quantitative EconomicsUniversité Paris Dauphine2009
- Bachelor of Applied Science (BASc) in Technological Engineering and Industrial ManagementTransylvania University2002