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Onut Sparchez OMNICHANNEL & CLIENTELING SENIOR TECHNICAL MANAGEROS

Onut Sparchez

OMNICHANNEL & CLIENTELING SENIOR TECHNICAL MANAGER
  • Suggested rate
    $1,037 / day
  • Experience15+ years
  • Response rate87%
  • Response time1 hour
The project will begin once you accept Onut's quote.
Location and workplace preferences
Location
Petit-Lancy, Switzerland
Can work on-site at your office in
  • and around Petit-Lancy (up to 50km)
  • and around Genève (up to 50km)
  • and around Neuchâtel (up to 50km)
  • and around Lausanne (up to 50km)
  • and around Berne (up to 50km)
Verifications

Freelancer code of conduct signed

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Verified email
Languages
Categories
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Skill set
Industry fields of expertise
Onut in a few words
Technical / functional consulting and expertise in:

- Salesforce Solutions Audit, Design and Implementation
- CEGID solution implementation and management
- Mobile POS, Adyen and Avalara solution integration
- Technical / Functional Project and Product Ownership
- Process Analysis, Enhancement and Restructuring
- Infrastructure Design, Implementation and Exploiting
- Budget Management and Risk Analysis
- Projects Financial Reporting and Profitability Analysis
- Strategic Planning, Assets Management, Operational Management
- Econometrics and Sales Analysis / Prediction
- Online eCommerce and Payment Solution Integration
- Logistic / Supply Chain Management
- Data Flow Analysis, Security Auditing and Certification
- Web Service API layer integration (REST / SOAP)
- Industrial process integration with ERP
Experience
  • RICHEMONT - CARTIER
    FRONT RETAIL TECHNICAL DOMAIN MANAGER (MOBILE APPLICATIONS)
    LUXURY GOODS
    November 2022 - Today (2 years and 8 months)
    Retail facing solutions domain manager, technical expertise and functional projects management (implementation and deployment) for mobile retail applications.
    Salesforce Clienteling mPOS Gestion de projet technique SAP S/4 HANA
  • BUSINESS ENHANCER
    OMNICHANNEL & CLIENTELING SENIOR TECHNICAL MANAGER (CRM, DIGITAL, E-COMMERCE & MOBILE APPLICATIONS)
    CONSULTING & AUDITS
    November 2022 - Today (2 years and 8 months)
    Salesforce platform integrations and technical projects management for customer-centric solutions through APIs (Magento, Demandware, Hybris, SAP...).
    - Salesforce API layer integration with third parties (ERP / ecommerce) solutions, layouts customisation, apex trigger specification and implementation, data exposure through site module and data enhancement using WTL / WTC specific developments, data deduping / clearing / enhancements on existing and newly collected information and third parties AppExchange solutions integration.
    - Salesforce administration – user type, profiles, data and features access, sandbox and production environment management.
    - Technical requirements specification and guidance review for internal, external developers and technical stakeholders, regarding products integration and third-party add-on products - concise and clear definitions of prioritized features.
    - Partners guidance and assistance for integrations development standards and quality insurance.
    - Technical project management and deliverables definition, validation and acceptance for all integration projects.
    - Partners management in order to leverage emerging technologies and create unique value in add-on products.
    - Solutions analysis and prioritization, roadmap management for engineering, professional services, quality assurance, documentation, training and marketing teams throughout the entire lifecycle of partner-related solutions.
    CRM Salesforce ERP ETL E-commerce
  • Breitling
    CLIENTELING FRONT TECHNICAL DOMAIN MANAGER (CRM, MOBILE APPLICATIONS, POS)
    LUXURY GOODS
    April 2021 - September 2022 (1 year and 5 months)
    Granges, Switzerland
    Retail facing, clienteling and marketing solutions domain manager, technical expertise and functional projects management (implementation and deployment) for CRM, mobile applications (retail, marketing, digital and after-sales) and point of sale.
    Salesforce Cegid Y2 Adyen E-commerce Clienteling
Recommendations
Education
  • Master of Technology (MTech) in Management and Information Systems
    Université Paris Dauphine
    2011
  • Bachelor of Economics (BEc) in Econometrics and Quantitative Economics
    Université Paris Dauphine
    2009
  • Bachelor of Applied Science (BASc) in Technological Engineering and Industrial Management
    Transylvania University
    2002