A trustworthy customer service advisor with extensive experience in serving customers. Always ready to assist by offering products and services to clients, answering their questions, and resolving their problems. I graduated from the College of Arts in 2017 and immediately joined Vodafone Ireland as an international customer service advisor.

At Vodafone, I helped customers with their bills and financial matters, addressed general inquiries about Vodafone products and services, and promoted new services and products. Later, I had a life-changing opportunity when I received a job offer from Etisalat UAE to work as a senior customer service advisor for high-value customers.

Etisalat is recognized as one of the best telecommunication companies in the world. In my current role, I assist customers with all their concerns through calls, emails, and chats. I explain bills, resolve technical issues, introduce new products and services, and ensure that all requirements of Etisalat customers are met.

I thoroughly enjoy my current position as a senior customer service advisor.