Omar Gad
Customer Service Representative/ Virtual Assistant
  • Suggested rate
    $250 / day
  • Daily rate details

    Freelancer rate (excluding tax)
    Malt service fees (excluding tax)
    Total (excluding tax)
    This rate is for suggestive purposes only. The freelancer will send you a tailored quote based on the details provided in your project proposal.
  • Experience3-7 years
  • Response rate100%
  • Response time1 hour
The project will begin once you accept Omar's quote.
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Location and workplace preferences
Ajman, United Arab Emirates
Remote only
Primarily works remotely

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Expertise (14)
Omar in a few words
A trustworthy customer service advisor with extensive experience in serving customers. Always ready to assist by offering products and services to clients, answering their questions, and resolving their problems. I graduated from the College of Arts in 2017 and immediately joined Vodafone Ireland as an international customer service advisor.

At Vodafone, I helped customers with their bills and financial matters, addressed general inquiries about Vodafone products and services, and promoted new services and products. Later, I had a life-changing opportunity when I received a job offer from Etisalat UAE to work as a senior customer service advisor for high-value customers.

Etisalat is recognized as one of the best telecommunication companies in the world. In my current role, I assist customers with all their concerns through calls, emails, and chats. I explain bills, resolve technical issues, introduce new products and services, and ensure that all requirements of Etisalat customers are met.

I thoroughly enjoy my current position as a senior customer service advisor.

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  • Google

    Menlo Park, CA, USA

    September 1998 - Today   25 years
    If I had to sum up my life up to this point, I'd say it's been one heck of a ride...

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