Omar Alaoui, Chef de projet Digital experimente

Location: Dubaï, United Arab Emirates

Remote only: Primarily works remotely

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Agatha Frydrych

Backend Java Software Engineer

Baptiste Duhen

Fullstack developer

Amed Hamou

Senior Lead Developer

Audrey Champion

Web developer

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Chef de programme/projet dans un environnement international avec une solide expérience en IT acquise à travers diverses expériences en tant que chef de projet/programme et ingénieur logiciel dans des environnements Agile/SAFe. Autonome, doté de bonnes compétences relationnelles et axé sur les résultats.

Spécialisations : Gestion de programmes e-commerce et IT dans de nombreux domaines tels que B2C/B2B, Marketplace, fintech, blockchain, Supplychain, Airlines, hospitalité, F&B , télécom.

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Senior Program/project director in an international environment with a strong IT background through different experiences as a project/program manager and a software engineer in Agile/ SAFe environments. Self-motivated, good soft skills, result driven.

Specialization: E-commerce program management and IT in many domains: B2C/B2B, Marketplace, fintech, Blockchain, Supply chain, Airline, Travel, leisure, hospitality, Food and beverage, telecom.

zand bank

Digital Program Director

BANKING & INSURANCE

July 2020 - July 2024 (4 years)

Dubai - United Arab Emirates

Position: Digital Program Director/ Head of Delivery

Building a B2B Fintech-enabled Marketplace for the MENA region powered by Zand Bank (the First digital bank to offer retail and corporate services)

➔ Driving the solution delivery and the product strategy of Zand Marketplace, offering three major solutions/ platforms:

- Internal and Private Marketplace (E-procurement SaaS)

- Open and Public B2B Marketplace

- Cash Marketplace (Supply chain financing and Early payment Program)

Contributing in the B2B Marketplace strategy, revenue, and operating model

Solution assessment and contract management

- Hiring, ramp up and mentoring

- Led the product roadmap

- Led the delivery team

- Managing the technology partners, contracts, and budget

Gestion de projet Agile Scrum SAFe Product management Fintech B2B Marketplace Supply chain

Etihad Airways

Ecommerce Senior Delivery Manager

TRAVEL & TOURISM

May 2019 - June 2020 (1 year and 1 month)

Abu Dhabi - United Arab Emirates

Position: Senior E-commerce Delivery manager part of the digital department in charge of delivering an aggressive roadmap for the new Etihad booking engine

➔ Drove the booking engine project portfolio for Web and Mobile Apps:

- Revenue and redemption flow (booking flow)

- Payment platform with more than 15 forms of payment, and Pay with miles

- Deals& promotion platform

- Merchandising capabilities

- Post-booking management platform

- User experience, A/B testing, Analytics.

Day to day :

- Ensured delivery of the new Etihad booking engine projects portfolio (7 projects)

Team manager: coordinate a global team (up to 12 people local and international suppliers)

- Acted as Coach Agile

- Empowering the team

- Managed and maintained the planning, staffing, budgets, quality, scope, and risks

- Drove continuous improvement initiatives, incremental value delivery

- Led meetings, workshops, and Steering committees

- Maintained clear, accurate, and continuous communication with the business stakeholders and C level

- Ensured careful handover to support teams and end users

- Gathered, proposed, and implemented ideas for improving ways of working and optimizing processes

Gestion de projet Méthode agile SAFe Team Management Portfolio Management airlines payment Moyens de paiement

Nestlé Nespresso SA

E-commerce Senior delivery Manager

AGRICULTURE

December 2016 - December 2018 (2 years)

Lausanne, Switzerland

Position: Senior Globe E-commerce solution manager In charge of several projects B2C and B2B for Nespresso HQ and Nestlé North America

➔ Managed the delivery team for the new e-commerce platform for Nestlé Waters North America ( SAP Hybris) and Google Analytics implementation for Nespresso Worldwide

Day to day:

- Team manager: coordinate a global team (up to 15 people local and international suppliers)

- Ensured delivery of eCommerce transverse projects by managing and maintaining the planning, staffing, budgets, quality, scope and risks with respect to the PMO methodology

- Leaded meetings, workshops and Steering committees

- Maintained a clear and continuous communication to the business stakeholders and C level

- Ensured careful handover to support teams and end users

- Gathered, propose and implement ideas for improving ways of working and optimizing processes

- Coached and mentor the new Project Managers, provide them with the best practices and experience sharing

- New e-commerce Platform SAP Hybris solution for Nestlé Waters North America

- PADL (Agnostic Platform Data Layer) for Nespresso HQ and Markets (Web and mobile)

- Google Analytics implementation for Nespresso HQ and Markets (Web and mobile)

Environment:

International Environment (Switzerland, USA, Germany, Spain, Poland, Morocco)

Gestion de projet Team Management SAP Hybris Méthode agile SAFe Google Analytics Project Portfolio Management

Software engineering

Université de Versailles Saint-Quentin-en-Yvelines

2007

Software engineering

English

Miami Dade College

2001

English

SAFe

SAFE

2022