Monisola Yahaya

Advise registered and prospective students of programs and requirements which require maintaining knowledge of courses and program curriculum. Provide students with information regarding program policies and information about program requirements. Review, evaluate, and provide recommendations on applications to ensure students are eligible to pursue programs or qualifications. Being a source of information for all incoming inquiries via inbound and outbound telephone calls and walk-in visitors on various matters related to the courses. Processing leads through the CRM, reaching out to all inquiry via phone call, email & WhatsApp. Following up to nurture the sales stages and convincing & converting leads into existing clients. Promote the program to visitors and representatives both internal and at fair events. Prepare and work in consultation with faculty and staff to coordinate the timetable, ensure that there are no conflicts with students' timetables. Update and maintain information in a variety of databases and spreadsheets. Train or assists with training new staffs as An ACE Trainer in performing in their new role. Brainstorm with the team on the best useful sales approach, points and value added to contribute to the business growth and development. Collect, Analyze, assess, and summarize information relevant to the decision-making process and develop recommendations for final approval and implementation. Working closely with the team, to achieve set revenue targets quarterly and annually.

Explainadmission procedures and courses offered to prospective students through phone calls, emails, and face to face. Maintaining the target metrics by converting prospective students into confirmed admission and succeeding in achieving the performance goal. Maintaining accurate and current knowledge of educational legislation, trends, development, and resources. Assigning rooms and taking care of administrative duties. Being a source of information to guests on various matters such as transport and restaurant advice. Processing all student information, payment, and invoices through the sales force crm platform Accommodating general and unique requests. Coordinate with the faculties and render after sales support to students.

MY

MonisolaYahaya

Advisespresent or prospective customers by making outbound calls on a rotating basis. Operating telephone equipment, automatic dialing systems, and other telecommunications technologies. Talking to potential customers on the phone and selling products or soliciting donations. Tracking customers contact lists, explaining the benefits or advantages of their services and obtaining payment information if necessary. Work with team members on the call floor to meet sales and performance goals. Promoting a wide variety of products and services either via direct selling or through information gathering.