- NHS DIGITALBusiness and Operational Delivery ManagerOctober 2021 - February 2022 (4 months)Responsible for working on projects such as the Health Survey for England including data on smoking, drinking, drugs, alcohol consumption etc. Other work included publishing a report on alcohol consumption, working on the HSE Methods draft for the website, as well as overseeing the process for the feasibility webpage and other related work. I have also been involved in the work around Mental Health Children and Young People (MHCYP) namely producing a contract change notice (CCN), finance including dealing with invoices. I have also been responsible for collating HSE consents data for the DARS team compiling the data from 1994 to 2021 on to a spreadsheet. This role has required knowledge of business and operational delivery tools and techniques including business as usual risk management, business planning and finance management, in a complex working environment. Knowledge of various project management practices and methodologies e.g. PRINCE2, Agile, SCRUM or equivalent experience. Familiarity with Service Level Agreements (SLAs). Knowledge of the importance of information governance, with working knowledge of Data Protection Legislation.
- National Probation ServicesInformation Communication Technology Services AdviserMay 2021 - October 2021 (5 months)Responsible for the ICT schedule and delivery of performance and quality measures. Contributes to testing activities of new systems and system changes. The ICT team are required to work closely and in support of the Business Application Support Team. Contributes to the service management process by the provision of second line support services to resolve user queries.Updating knowledge of ICT Probation systems.
- Department for TransportOperations Manager/Embedded Liaison (SEO)November 2020 - January 2021 (2 months)Job Title: Operations Manager/Embedded Liaison (SEO) Representing the Department within the Local government by receiving regular briefs from the home Department to ensure situational awareness is constantly maintained and that you have a thorough understanding of the Department's key issues. You will also be required to put forward the Department's view at formal meetings and engage proactively with other Local government staff to ensure that all are aware of the Department's position; Helping produce Local government Situation Reports by ensuring that the Local government Secretariat is aware of their Department's Situation Reports once they have been published. Provide a point of contact between your home Department and other Departments in the Local government and from other Local governments who require communication with your Department. Presenting Departments' issues, impacts and concerns, highlighting to other Department's Local government Liaison Officers where impacts could lie elsewhere. Maintaining a close watch on the other Departments' Situation Reports to identify impacts and issues that will have an impact on your own Departments' operations or sectors. Feeding messages, requests or 'asks' to your own Departmental Operations Centre from other Departmental Local government Liaison Officers and manage the information flow between them.
- Apprenticeship NVQ L2Dynamic Training2018Apprenticeship qualification Administration lvl2
- Certificate of Professionalism and EthicsChartered Banker Institute2020