Ten years experience in supporting independent entrepreneurs with everything from IT, email, Internet presence through all kinds of general admin and problem solving. Technical background in engineering before moving into IT. I advise clients on marketing strategy and image creation - how to impress potential clients. I deal with document production including invoicing, tender document preparation, risk assessment documentation, health and safety regulations. Dispute resolution issues have included defusing disputes including breach of copyright, customer complaints and non-payment of invoices. I make promotional and "how to" short videos and have my own hosting server. With a lifetime's experience in engineering, production, IT and marketing, my clients rely on me to assess the viability of new projects with a view to predicting the weak spots and where things might go wrong.