Expertise (12)
Karen in a few words
With 10+ years of experience in Business, Digital & Tech, I've had the chance to work on some truly exciting projects.
At L’Oréal, I've united sales, marketing, and supply-chain teams to work together towards increased profits, operational and service excellence. Prior to my relocation to Amsterdam, I served as the Global Head of Digital Operations at Aesop, where I looked after Aesop's E-commerce operations department working alongside cross-functional teams located in the EU, North America, Asia and ANZ. Together, we created large tech ops products supporting Aesop.com's double and triple-digit online sales growth, improving markets’ performance and enhancing Aesop.com’s customer experience at scale. During my tenure at Deloitte, I assisted the world's most valuable luxury brand, two of the world's largest hotel companies and world-leading French manufacturers.
From zero to global expansion, I support organizations with their eCommerce digital transformation through eCommerce consulting, E2E project management, technical resource planning and team management.
Areas of Expertise
E-commerce platform launches, optimization and global expansion
Digital Marketing Strategy
ERP Integrations (OMS, WMS, POS, CMS), Security and PII management
Inventory & Supply-Chain Management (B2B, B2C, DTC, in-house & 3PL)
CRM & Data Management
Dashboard, Analytics and Reporting
Business Planning & Forecasting
Stakeholders & Global team management
Agile Project Management
Payment gateway, fraud & risk management
Shipping strategy & last-mile decarbonization
Roadmap, OKRs, KPIs, RACIs, and Ways of Working
Tools/Platforms
Sap commerce (formerly hybrid), Salesforce Marketing Cloud, Tableau, Adyen, Stripe, Shopify, WordPress, Wix, SAP, NetSuite, CEGID, Veritas, Future Master, SAP, JIRA, Confluence, Trello, Canva, Figma, Adobe Photoshop, Insomnia
At L’Oréal, I've united sales, marketing, and supply-chain teams to work together towards increased profits, operational and service excellence. Prior to my relocation to Amsterdam, I served as the Global Head of Digital Operations at Aesop, where I looked after Aesop's E-commerce operations department working alongside cross-functional teams located in the EU, North America, Asia and ANZ. Together, we created large tech ops products supporting Aesop.com's double and triple-digit online sales growth, improving markets’ performance and enhancing Aesop.com’s customer experience at scale. During my tenure at Deloitte, I assisted the world's most valuable luxury brand, two of the world's largest hotel companies and world-leading French manufacturers.
From zero to global expansion, I support organizations with their eCommerce digital transformation through eCommerce consulting, E2E project management, technical resource planning and team management.
Areas of Expertise
E-commerce platform launches, optimization and global expansion
Digital Marketing Strategy
ERP Integrations (OMS, WMS, POS, CMS), Security and PII management
Inventory & Supply-Chain Management (B2B, B2C, DTC, in-house & 3PL)
CRM & Data Management
Dashboard, Analytics and Reporting
Business Planning & Forecasting
Stakeholders & Global team management
Agile Project Management
Payment gateway, fraud & risk management
Shipping strategy & last-mile decarbonization
Roadmap, OKRs, KPIs, RACIs, and Ways of Working
Tools/Platforms
Sap commerce (formerly hybrid), Salesforce Marketing Cloud, Tableau, Adyen, Stripe, Shopify, WordPress, Wix, SAP, NetSuite, CEGID, Veritas, Future Master, SAP, JIRA, Confluence, Trello, Canva, Figma, Adobe Photoshop, Insomnia
Do you really want to delete this item?
Experience
- GoogleCEOSOFTWARE PUBLISHING
Menlo Park, CA, USA
September 1998 - Today 25 yearsIf I had to sum up my life up to this point, I'd say it's been one heck of a ride...HTML CSS JS Photoshop
Do you really want to delete this item?
Do you really want to delete this item?
3 recommendations
Sumesh Suvarna and 2 other people have recommended Karen
3/1/2022
I worked with Karen for almost 2 years at Aesop. She was leading the Global digital operations team, I worked with her day in day out to form an incredible partnership between engineering and digital operation. When you work for an organization, it is important to have strong leaders with an eye for quality, persistence to detail, and above all empathy. Karen ticks all boxes. I am truly proud of what she created at Aesop and how her legacy is helping us move forward. She rides high on integrity and influence. As a business we always have challenges and what makes us better is how we navigate through challenges. Karen had to operate during some unique times with global supply chain shortages and other issues. I cannot strongly recommend another person for a job and it is my pleasure to have her on my contact list for advice. Thank you.
2/15/2022
‘Fervour and resilience’ are the words that come to mind when I think about Karen. She joined my team in 2018 as Aesop Global Online Operations Manager. Above all, I was pleased to witness Karen’s ability to juggle large-scale disruptive changes and competing priorities. Karen is a versatile people leader. Her business savvy coupled with her digital & tech background helped seamlessly transform Aesop's digital operations globally. Karen would be a true asset for any positions requiring business transformation and comes with my heartfelt recommendation
2/11/2022
I worked with Karen during my tenure at Aesop as Global Sustainability Technical Lead. Karen is a driven and passionate advocate for sustainability with a desire to improve systems, work environments and create the best outcomes for clients. Karen is an incredible asset to any team or organisation.
Do you really want to delete this item?
Education
Do you really want to delete this item?
Certifications